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fix: fixed issue where CSAT opened a new ticket when reopen_conversation was disabled

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This commit is contained in:
Davidson Gomes
2023-12-12 16:08:09 -03:00
parent c296bf4178
commit f246516a6e
3 changed files with 7 additions and 1 deletions
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5
src/whatsapp/services/chatwoot.service.ts
View File

@@ -1458,6 +1458,11 @@ export class ChatwootService {
this.logger.verbose('get conversation message');
const bodyMessage = await this.getConversationMessage(body.message);
if (bodyMessage.includes('Por favor, classifique esta conversa, http')) {
this.logger.verbose('conversation is closed');
return;
}
const isMedia = this.isMediaMessage(body.message);
const adsMessage = this.getAdsMessage(body.message);

2
src/whatsapp/services/whatsapp.service.ts
View File

@@ -1777,7 +1777,7 @@ export class WAStartupService {
this.logger.verbose('Sending data to webhook in event MESSAGES_UPSERT');
this.sendDataWebhook(Events.MESSAGES_UPSERT, messageRaw);
if (this.localChatwoot.enabled) {
if (this.localChatwoot.enabled && !received.key.id.includes('@broadcast')) {
const chatwootSentMessage = await this.chatwootService.eventWhatsapp(
Events.MESSAGES_UPSERT,
{ instanceName: this.instance.name },