diff --git a/Issue-Triage-Workflow.md b/Issue-Triage-Workflow.md index 592a131..cef228e 100644 --- a/Issue-Triage-Workflow.md +++ b/Issue-Triage-Workflow.md @@ -69,6 +69,16 @@ Below is a library of standard responses that can be used to save time when addr `Thank you for opening a bug report. I was unable to reproduce the reported behavior on NetBox v$VERSION. Please re-confirm the reported behavior on the current stable release and adjust your post above as necessary. Remember to provide detailed steps that someone else can follow using a clean installation of NetBox to reproduce the issue. Remember to include the steps taken to create any initial objects or other data.` +#### BUG_ACTUALLY_SUPPORT_REQUEST + + +> Thank you for opening a bug report. Unfortunately, the information you have provided is not sufficient for someone else to attempt to reproduce the reported behavior. The symptoms you're describing suggest this may be related to your specific configuration or environment setup rather than a bug in NetBox itself. If this were a NetBox bug, we would typically expect to see similar reports from other users with similar configurations. +> +> Each bug report must include detailed steps to reproduce the issue starting from a vanilla NetBox installation. However, given that reproducing this would likely require replicating your specific setup, this issue may be better suited for [GitHub Discussions](https://github.com/netbox-community/netbox/discussions/categories/help-wanted) where the community can provide configuration and troubleshooting assistance. +> +> The bug tracker is intended for reproducible defects in NetBox's code, not for configuration or deployment support. If you can provide detailed reproduction steps that can be followed on a standard NetBox installation, please update this issue with those details. Otherwise, we recommend seeking help through GitHub Discussions. + + ### Pull Requests #### PR_NO_ACCEPTED_ISSUE