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Updated Issue Intake Policy (markdown)

Jeremy Stretch 2022-08-22 11:46:44 -04:00
parent 2d64c281ea
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Issue-Intake-Policy.md

@ -18,9 +18,9 @@ This page serves to define the official policy for opening and processing GitHub
[[images/netbox_triage_initial.png]] [[images/netbox_triage_initial.png]]
1. Verify that the issue adheres to one of the approved templates. 1. Verify that the issue adheres to one of the approved templates.
1. If the issue does not adhere to a template, apply canned response `DOES_NOT_FOLLOW_TEMPLATE` and `status: revisions needed` label. 1. If the issue does not adhere to a template, apply the `DOES_NOT_FOLLOW_TEMPLATE` canned response and the `status: revisions needed` label, then close the issue.
2. Verify the cited NetBox release and Python versions (if applicable). 2. Verify the cited NetBox release and Python versions (if applicable).
1. If the issue does not cite a relatively recent NetBox release and/or supported Python version, apply the `VERSION_OUT_OF_DATE` canned response (citing the current release) and apply the `status: revisions needed` label. 1. If the issue does not cite a relatively recent NetBox release and/or supported Python version, apply the `VERSION_OUT_OF_DATE` canned response (citing the current release) and apply the `status: revisions needed` label, then close the issue.
3. Determine if the issue duplicates an existing issue. 3. Determine if the issue duplicates an existing issue.
1. Search all existing issues (both open and closed) for closely related topics. Of particular interest for bug reports are any unique error messages. 1. Search all existing issues (both open and closed) for closely related topics. Of particular interest for bug reports are any unique error messages.
2. If the issue is an obvious duplication of an existing issue, apply the `status: duplicate` label, reply with the `DUPLICATE_ISSUE` response (noting the relevant issue number), and close the issue. 2. If the issue is an obvious duplication of an existing issue, apply the `status: duplicate` label, reply with the `DUPLICATE_ISSUE` response (noting the relevant issue number), and close the issue.
@ -69,7 +69,7 @@ Below is a library of standard responses that can be used to save time when addr
#### DOES_NOT_FOLLOW_TEMPLATE #### DOES_NOT_FOLLOW_TEMPLATE
`This issue is pending closure as it does not conform to one of the [provided templates](https://github.com/netbox-community/netbox/issues/new/choose) as required by the [contributing guide](https://github.com/netbox-community/netbox/blob/master/CONTRIBUTING.md). If you'd like to request that your issue be re-opened, please first update the content so that it matches the appropriate template (this may require rewriting your issue entirely).` `This issue has been closed as it does not conform to one of the [provided templates](https://github.com/netbox-community/netbox/issues/new/choose) as required by the [contributing guide](https://github.com/netbox-community/netbox/blob/master/CONTRIBUTING.md). If you'd like to request that your issue be re-opened, please first update the content so that it matches the appropriate template (this may require rewriting your issue entirely).`
#### VERSION_OUT_OF_DATE #### VERSION_OUT_OF_DATE