diff --git a/src/components/instance/profile/Privacy.vue b/src/components/instance/profile/Privacy.vue
index 277626f..7ca54ad 100644
--- a/src/components/instance/profile/Privacy.vue
+++ b/src/components/instance/profile/Privacy.vue
@@ -124,6 +124,7 @@ const defaultObj = () => ({
   url: "",
   account_id: "",
   token: "",
+  name_inbox: "",
   sign_msg: true,
   reopen_conversation: true,
   conversation_pending: false,
diff --git a/src/components/instance/settings/Chatwoot.vue b/src/components/instance/settings/Chatwoot.vue
index 60fabbe..04f389e 100644
--- a/src/components/instance/settings/Chatwoot.vue
+++ b/src/components/instance/settings/Chatwoot.vue
@@ -97,6 +97,25 @@
             />
           </div>
         </div>
+        <div class="d-flex align-center gap-4 flex-wrap">
+          <v-text-field
+            class="flex-grow-1 flex-shrink-0 mb-3"
+            v-model="chatwootData.name_inbox"
+            :disabled="
+              loading ||
+              !AppStore.versionSatisfies('>=1.7.4')
+            "
+            :label="$t('chatwoot.nameInbox')"
+            :hint="
+              !AppStore.versionSatisfies('>=1.7.4')
+                ? $t('version.availableFrom', { version: '>=1.7.4' })
+                : $t('chatwoot.nameInboxHelp')
+            "
+            :persistent-hint="!AppStore.versionSatisfies('>=1.7.4')"
+            hide-details="auto"
+            style="min-width: 200px"
+          ></v-text-field>
+        </div>
         <div class="d-flex align-center gap-4 flex-wrap">
           <v-checkbox
             class="flex-grow-0 flex-shrink-0"
@@ -292,6 +311,7 @@ const defaultObj = () => ({
   url: "",
   account_id: "",
   token: "",
+  name_inbox: "",
   sign_msg: true,
   sign_delimiter: "\n",
   reopen_conversation: true,
@@ -322,6 +342,7 @@ export default {
       url: "",
       account_id: "",
       token: "",
+      name_inbox: "",
       sign_msg: true,
       sign_delimiter: "\n",
       reopen_conversation: true,
@@ -336,6 +357,7 @@ export default {
       url: "",
       account_id: "",
       token: "",
+      name_inbox: "",
       sign_msg: true,
       sign_delimiter: "\n",
       reopen_conversation: true,
diff --git a/src/i18n/en.js b/src/i18n/en.js
index 9ef41f9..a2a9cce 100644
--- a/src/i18n/en.js
+++ b/src/i18n/en.js
@@ -97,6 +97,8 @@ export default {
     account_id: "Account ID",
     token: "Account Token",
     dayslimitimportmessages: "Days limit to import messages",
+    nameInbox: "Inbox name",
+    nameInboxHelp: "Inbox name to be used in Chatwoot. If not provided, it will default to the session name.",
     signMsg: "Sign messages",
     signMsgHelp: "Adds the agent name at the first line of the message",
     signDelimiter: "Signature delimiter",
diff --git a/src/i18n/es.js b/src/i18n/es.js
index 90180da..291f849 100644
--- a/src/i18n/es.js
+++ b/src/i18n/es.js
@@ -97,6 +97,8 @@ export default {
     account_id: "ID de Cuenta",
     token: "Token de Cuenta",
     dayslimitimportmessages: "Límite de días para importar mensajes",
+    nameInbox: "Nombre de la bandeja de entrada",
+    nameInboxHelp: "Nombre de la bandeja de entrada que se utilizará en Chatwoot. Si no se proporciona, será el nombre de la sesión por defecto.",
     signMsg: "Firmar en mensajes",
     signMsgHelp: "Agrega el nombre del agente en la primera línea del mensaje.",
     signDelimiter: "Delimitador de firma",
diff --git a/src/i18n/pt.js b/src/i18n/pt.js
index 8aaa7d9..acdad7a 100644
--- a/src/i18n/pt.js
+++ b/src/i18n/pt.js
@@ -103,6 +103,8 @@ export default {
     account_id: "ID da conta",
     token: "Token da conta",
     dayslimitimportmessages: "Limite de dias para importar mensagens",
+    nameInbox: "Nome da caixa de entrada",
+    nameInboxHelp: "Nome da caixa de entrada que será utilizado no Chatwoot. Se não for informado, será o nome da sessão.",
     signMsg: "Assinar mensagens",
     signMsgHelp: "Adiciona o nome do atendente na primeira linha da mensagem",
     signDelimiter: "Separador da assinatura da mensagem",