Merge branch 'release/2.3.5'

- Added 'submodules: recursive' option to the checkout step in multiple workflow files to ensure submodules are properly initialized during CI/CD processes.

.github/ISSUE_TEMPLATE/bug_report.yml

@@ -59,7 +59,7 @@ body:
       value: |
         - OS: [e.g. Ubuntu 20.04, Windows 10, macOS 12.0]
         - Node.js version: [e.g. 18.17.0]
-        - Evolution API version: [e.g. 2.3.4]
+        - Evolution API version: [e.g. 2.3.5]
         - Database: [e.g. PostgreSQL 14, MySQL 8.0]
         - Connection type: [e.g. Baileys, WhatsApp Business API]
     validations:

.github/workflows/check_code_quality.yml

@@ -13,6 +13,8 @@ jobs:
 
     steps:
     - uses: actions/checkout@v5
+      with:
+        submodules: recursive
 
     - name: Install Node
       uses: actions/setup-node@v5

.github/workflows/publish_docker_image.yml

@@ -15,6 +15,8 @@ jobs:
     steps:
       - name: Checkout
         uses: actions/checkout@v5
+        with:
+          submodules: recursive
 
       - name: Docker meta
         id: meta

.github/workflows/publish_docker_image_homolog.yml

@@ -15,6 +15,8 @@ jobs:
     steps:
       - name: Checkout
         uses: actions/checkout@v5
+        with:
+          submodules: recursive
 
       - name: Docker meta
         id: meta

.github/workflows/publish_docker_image_latest.yml

@@ -15,6 +15,8 @@ jobs:
     steps:
       - name: Checkout
         uses: actions/checkout@v5
+        with:
+          submodules: recursive
 
       - name: Docker meta
         id: meta

.github/workflows/security.yml

@@ -26,6 +26,8 @@ jobs:
     steps:
     - name: Checkout repository
       uses: actions/checkout@v5
+      with:
+        submodules: recursive
 
     - name: Initialize CodeQL
       uses: github/codeql-action/init@v3
@@ -47,5 +49,7 @@ jobs:
     steps:
       - name: Checkout Repository
         uses: actions/checkout@v5
+        with:
+          submodules: recursive
       - name: Dependency Review
         uses: actions/dependency-review-action@v4

CHANGELOG.md

@@ -1,3 +1,44 @@
+# 2.3.5 (2025-10-15)
+
+### Features
+
+* **Chatwoot Enhancements**: Comprehensive improvements to message handling, editing, deletion and i18n
+* **Participants Data**: Add participantsData field maintaining backward compatibility for group participants
+* **LID to Phone Number**: Convert LID to phoneNumber on group participants
+* **Docker Configurations**: Add Kafka and frontend services to Docker configurations
+
+### Fixed
+
+* **Kafka Migration**: Fixed PostgreSQL migration error for Kafka integration
+  - Corrected table reference from `"public"."Instance"` to `"Instance"` in foreign key constraint
+  - Fixed `ERROR: relation "public.Instance" does not exist` issue in migration `20250918182355_add_kafka_integration`
+  - Aligned table naming convention with other Evolution API migrations for consistency
+  - Resolved database migration failure that prevented Kafka integration setup
+* **Update Baileys Version**: v7.0.0-rc.5 with compatibility fixes
+  - Fixed assertSessions signature compatibility using type assertion
+  - Fixed incompatibility in voice call (wavoip) with new Baileys version
+  - Handle undefined status in update by defaulting to 'DELETED'
+* **Chatwoot Improvements**: Multiple fixes for enhanced reliability
+  - Correct chatId extraction for non-group JIDs
+  - Resolve webhook timeout on deletion with 5+ images
+  - Improve error handling in Chatwoot messages
+  - Adjust conversation verification logic and cache
+  - Optimize conversation reopening logic and connection notification
+  - Fix conversation reopening and connection loop
+* **Baileys Message Handling**: Enhanced message processing
+  - Add warning log for messages not found
+  - Fix message verification in Baileys service
+  - Simplify linkPreview handling in BaileysStartupService
+* **Media Validation**: Fix media content validation
+* **PostgreSQL Connection**: Refactor connection with PostgreSQL and improve message handling
+
+### Code Quality & Refactoring
+
+* **Exponential Backoff**: Implement exponential backoff patterns and extract magic numbers to constants
+* **TypeScript Build**: Update TypeScript build process and dependencies
+
+### 
+
 # 2.3.4 (2025-09-23)
 
 ### Features

Docker/kafka/docker-compose.yaml

@@ -0,0 +1,51 @@
+version: '3.3'
+
+services:
+  zookeeper:
+    container_name: zookeeper
+    image: confluentinc/cp-zookeeper:7.5.0
+    environment:
+      - ZOOKEEPER_CLIENT_PORT=2181
+      - ZOOKEEPER_TICK_TIME=2000
+      - ZOOKEEPER_SYNC_LIMIT=2
+    volumes:
+      - zookeeper_data:/var/lib/zookeeper/
+    ports:
+      - 2181:2181
+
+  kafka:
+    container_name: kafka
+    image: confluentinc/cp-kafka:7.5.0
+    depends_on:
+      - zookeeper
+    environment:
+      - KAFKA_BROKER_ID=1
+      - KAFKA_ZOOKEEPER_CONNECT=zookeeper:2181
+      - KAFKA_LISTENER_SECURITY_PROTOCOL_MAP=PLAINTEXT:PLAINTEXT,PLAINTEXT_HOST:PLAINTEXT,OUTSIDE:PLAINTEXT
+      - KAFKA_ADVERTISED_LISTENERS=PLAINTEXT://kafka:29092,PLAINTEXT_HOST://localhost:9092,OUTSIDE://host.docker.internal:9094
+      - KAFKA_INTER_BROKER_LISTENER_NAME=PLAINTEXT
+      - KAFKA_OFFSETS_TOPIC_REPLICATION_FACTOR=1
+      - KAFKA_TRANSACTION_STATE_LOG_MIN_ISR=1
+      - KAFKA_TRANSACTION_STATE_LOG_REPLICATION_FACTOR=1
+      - KAFKA_GROUP_INITIAL_REBALANCE_DELAY_MS=0
+      - KAFKA_AUTO_CREATE_TOPICS_ENABLE=true
+      - KAFKA_LOG_RETENTION_HOURS=168
+      - KAFKA_LOG_SEGMENT_BYTES=1073741824
+      - KAFKA_LOG_RETENTION_CHECK_INTERVAL_MS=300000
+      - KAFKA_COMPRESSION_TYPE=gzip
+    ports:
+      - 29092:29092
+      - 9092:9092
+      - 9094:9094
+    volumes:
+      - kafka_data:/var/lib/kafka/data
+
+volumes:
+  zookeeper_data:
+  kafka_data:
+
+
+networks:
+  evolution-net:
+    name: evolution-net
+    driver: bridge

Docker/swarm/evolution_api_v2.yaml

@@ -2,7 +2,7 @@ version: "3.7"
 
 services:
   evolution_v2:
-    image: evoapicloud/evolution-api:v2.3.1
+    image: evoapicloud/evolution-api:v2.3.5
     volumes:
       - evolution_instances:/evolution/instances
     networks:

docker-compose.dev.yaml

@@ -15,6 +15,16 @@ services:
     expose:
       - 8080
 
+  frontend:
+    container_name: evolution_frontend
+    image: evolution/manager:local
+    build: ./evolution-manager-v2
+    restart: always
+    ports:
+      - "3000:80"
+    networks:
+      - evolution-net
+
 volumes:
   evolution_instances:
 

docker-compose.yaml

@@ -20,6 +20,15 @@ services:
     expose:
       - "8080"
 
+  frontend:
+    container_name: evolution_frontend
+    image: evoapicloud/evolution-manager:latest
+    restart: always
+    ports:
+      - "3000:80"
+    networks:
+      - evolution-net
+
   redis:
     container_name: evolution_redis
     image: redis:latest

manager/dist/index.html

@@ -5,8 +5,8 @@
     <link rel="icon" type="image/png" href="https://evolution-api.com/files/evo/favicon.svg" />
     <meta name="viewport" content="width=device-width, initial-scale=1.0" />
     <title>Evolution Manager</title>
-    <script type="module" crossorigin src="/assets/index-DJ2Q5K8k.js"></script>
+    <script type="module" crossorigin src="/assets/index-CO3NSIFj.js"></script>
-    <link rel="stylesheet" crossorigin href="/assets/index-DxAxQfZR.css">
+    <link rel="stylesheet" crossorigin href="/assets/index-DsIrum0U.css">
   </head>
   <body>
     <div id="root"></div>

manager_install.sh

@@ -0,0 +1,8 @@
+#! /bin/bash
+
+cd evolution-manager-v2
+npm install
+npm run build
+cd ..
+rm -rf manager/dist
+cp -r evolution-manager-v2/dist manager/dist

package.json

@@ -1,6 +1,6 @@
 {
   "name": "evolution-api",
-  "version": "2.3.4",
+  "version": "2.3.5",
   "description": "Rest api for communication with WhatsApp",
   "main": "./dist/main.js",
   "type": "commonjs",
@@ -56,7 +56,7 @@
       "eslint --fix"
     ],
     "src/**/*.ts": [
-      "sh -c 'npm run build'"
+      "sh -c 'tsc --noEmit'"
     ]
   },
   "config": {
@@ -77,7 +77,7 @@
     "amqplib": "^0.10.5",
     "audio-decode": "^2.2.3",
     "axios": "^1.7.9",
-    "baileys": "^7.0.0-rc.3",
+    "baileys": "^7.0.0-rc.5",
     "class-validator": "^0.14.1",
     "compression": "^1.7.5",
     "cors": "^2.8.5",

prisma/postgresql-migrations/20250918182355_add_kafka_integration/migration.sql

@@ -1,5 +1,5 @@
 -- CreateTable
-CREATE TABLE "public"."Kafka" (
+CREATE TABLE "Kafka" (
     "id" TEXT NOT NULL,
     "enabled" BOOLEAN NOT NULL DEFAULT false,
     "events" JSONB NOT NULL,
@@ -11,7 +11,7 @@ CREATE TABLE "public"."Kafka" (
 );
 
 -- CreateIndex
-CREATE UNIQUE INDEX "Kafka_instanceId_key" ON "public"."Kafka"("instanceId");
+CREATE UNIQUE INDEX "Kafka_instanceId_key" ON "Kafka"("instanceId");
 
 -- AddForeignKey
-ALTER TABLE "public"."Kafka" ADD CONSTRAINT "Kafka_instanceId_fkey" FOREIGN KEY ("instanceId") REFERENCES "public"."Instance"("id") ON DELETE CASCADE ON UPDATE CASCADE;
+ALTER TABLE "Kafka" ADD CONSTRAINT "Kafka_instanceId_fkey" FOREIGN KEY ("instanceId") REFERENCES "Instance"("id") ON DELETE CASCADE ON UPDATE CASCADE;

src/api/integrations/channel/evolution/evolution.channel.service.ts

@@ -16,6 +16,7 @@ import { Events, wa } from '@api/types/wa.types';
 import { AudioConverter, Chatwoot, ConfigService, Openai, S3 } from '@config/env.config';
 import { BadRequestException, InternalServerErrorException } from '@exceptions';
 import { createJid } from '@utils/createJid';
+import { sendTelemetry } from '@utils/sendTelemetry';
 import axios from 'axios';
 import { isBase64, isURL } from 'class-validator';
 import EventEmitter2 from 'eventemitter2';
@@ -171,6 +172,8 @@ export class EvolutionStartupService extends ChannelStartupService {
 
         this.logger.log(messageRaw);
 
+        sendTelemetry(`received.message.${messageRaw.messageType ?? 'unknown'}`);
+
         this.sendDataWebhook(Events.MESSAGES_UPSERT, messageRaw);
 
         await chatbotController.emit({

src/api/integrations/channel/meta/whatsapp.business.service.ts

@@ -24,6 +24,7 @@ import { AudioConverter, Chatwoot, ConfigService, Database, Openai, S3, WaBusine
 import { BadRequestException, InternalServerErrorException } from '@exceptions';
 import { createJid } from '@utils/createJid';
 import { status } from '@utils/renderStatus';
+import { sendTelemetry } from '@utils/sendTelemetry';
 import axios from 'axios';
 import { arrayUnique, isURL } from 'class-validator';
 import EventEmitter2 from 'eventemitter2';
@@ -655,6 +656,8 @@ export class BusinessStartupService extends ChannelStartupService {
 
         this.logger.log(messageRaw);
 
+        sendTelemetry(`received.message.${messageRaw.messageType ?? 'unknown'}`);
+
         this.sendDataWebhook(Events.MESSAGES_UPSERT, messageRaw);
 
         await chatbotController.emit({

src/api/integrations/channel/whatsapp/voiceCalls/useVoiceCallsBaileys.ts

@@ -71,7 +71,7 @@ export const useVoiceCallsBaileys = async (
 
   socket.on('assertSessions', async (jids, force, callback) => {
     try {
-      const response = await baileys_sock.assertSessions(jids, force);
+      const response = await baileys_sock.assertSessions(jids);
 
       callback(response);
 

src/api/integrations/channel/whatsapp/whatsapp.baileys.service.ts

@@ -85,6 +85,7 @@ import { fetchLatestWaWebVersion } from '@utils/fetchLatestWaWebVersion';
 import { makeProxyAgent } from '@utils/makeProxyAgent';
 import { getOnWhatsappCache, saveOnWhatsappCache } from '@utils/onWhatsappCache';
 import { status } from '@utils/renderStatus';
+import { sendTelemetry } from '@utils/sendTelemetry';
 import useMultiFileAuthStatePrisma from '@utils/use-multi-file-auth-state-prisma';
 import { AuthStateProvider } from '@utils/use-multi-file-auth-state-provider-files';
 import { useMultiFileAuthStateRedisDb } from '@utils/use-multi-file-auth-state-redis-db';
@@ -152,13 +153,7 @@ import { v4 } from 'uuid';
 import { BaileysMessageProcessor } from './baileysMessage.processor';
 import { useVoiceCallsBaileys } from './voiceCalls/useVoiceCallsBaileys';
 
-export interface ExtendedMessageKey extends WAMessageKey {
-  senderPn?: string;
-  previousRemoteJid?: string | null;
-}
-
 export interface ExtendedIMessageKey extends proto.IMessageKey {
-  senderPn?: string;
   remoteJidAlt?: string;
   participantAlt?: string;
   server_id?: string;
@@ -254,6 +249,10 @@ export class BaileysStartupService extends ChannelStartupService {
   private endSession = false;
   private logBaileys = this.configService.get<Log>('LOG').BAILEYS;
 
+  // Cache TTL constants (in seconds)
+  private readonly MESSAGE_CACHE_TTL_SECONDS = 5 * 60; // 5 minutes - avoid duplicate message processing
+  private readonly UPDATE_CACHE_TTL_SECONDS = 30 * 60; // 30 minutes - avoid duplicate status updates
+
   public stateConnection: wa.StateConnection = { state: 'close' };
 
   public phoneNumber: string;
@@ -500,8 +499,8 @@ export class BaileysStartupService extends ChannelStartupService {
     try {
       // Use raw SQL to avoid JSON path issues
       const webMessageInfo = (await this.prismaRepository.$queryRaw`
-        SELECT * FROM "Message" 
+        SELECT * FROM "Message"
-        WHERE "instanceId" = ${this.instanceId} 
+        WHERE "instanceId" = ${this.instanceId}
         AND "key"->>'id' = ${key.id}
       `) as proto.IWebMessageInfo[];
 
@@ -1000,10 +999,6 @@ export class BaileysStartupService extends ChannelStartupService {
             continue;
           }
 
-          if (m.key.remoteJid?.includes('@lid') && (m.key as ExtendedIMessageKey).senderPn) {
-            m.key.remoteJid = (m.key as ExtendedIMessageKey).senderPn;
-          }
-
           if (Long.isLong(m?.messageTimestamp)) {
             m.messageTimestamp = m.messageTimestamp?.toNumber();
           }
@@ -1066,10 +1061,6 @@ export class BaileysStartupService extends ChannelStartupService {
     ) => {
       try {
         for (const received of messages) {
-          if (received.key.remoteJid?.includes('@lid') && (received.key as ExtendedMessageKey).senderPn) {
-            (received.key as ExtendedMessageKey).previousRemoteJid = received.key.remoteJid;
-            received.key.remoteJid = (received.key as ExtendedMessageKey).senderPn;
-          }
           if (
             received?.messageStubParameters?.some?.((param) =>
               [
@@ -1117,9 +1108,9 @@ export class BaileysStartupService extends ChannelStartupService {
             await this.sendDataWebhook(Events.MESSAGES_EDITED, editedMessage);
             const oldMessage = await this.getMessage(editedMessage.key, true);
             if ((oldMessage as any)?.id) {
-              const editedMessageTimestamp = Long.isLong(editedMessage?.timestampMs)
+              const editedMessageTimestamp = Long.isLong(received?.messageTimestamp)
-                ? Math.floor(editedMessage.timestampMs.toNumber() / 1000)
+                ? Math.floor(received?.messageTimestamp.toNumber())
-                : Math.floor((editedMessage.timestampMs as number) / 1000);
+                : Math.floor(received?.messageTimestamp as number);
 
               await this.prismaRepository.message.update({
                 where: { id: (oldMessage as any).id },
@@ -1150,7 +1141,7 @@ export class BaileysStartupService extends ChannelStartupService {
             continue;
           }
 
-          await this.baileysCache.set(messageKey, true, 5 * 60);
+          await this.baileysCache.set(messageKey, true, this.MESSAGE_CACHE_TTL_SECONDS);
 
           if (
             (type !== 'notify' && type !== 'append') ||
@@ -1270,7 +1261,7 @@ export class BaileysStartupService extends ChannelStartupService {
                 await this.updateMessagesReadedByTimestamp(remoteJid, timestamp);
               }
 
-              await this.baileysCache.set(messageKey, true, 5 * 60);
+              await this.baileysCache.set(messageKey, true, this.MESSAGE_CACHE_TTL_SECONDS);
             } else {
               this.logger.info(`Update readed messages duplicated ignored [avoid deadlock]: ${messageKey}`);
             }
@@ -1358,12 +1349,10 @@ export class BaileysStartupService extends ChannelStartupService {
             }
           }
 
-          if (messageRaw.key.remoteJid?.includes('@lid') && messageRaw.key.remoteJidAlt) {
-            messageRaw.key.remoteJid = messageRaw.key.remoteJidAlt;
-          }
-
           this.logger.log(messageRaw);
 
+          sendTelemetry(`received.message.${messageRaw.messageType ?? 'unknown'}`);
+
           this.sendDataWebhook(Events.MESSAGES_UPSERT, messageRaw);
 
           await chatbotController.emit({
@@ -1437,9 +1426,7 @@ export class BaileysStartupService extends ChannelStartupService {
           continue;
         }
 
-        if (key.remoteJid?.includes('@lid') && key.remoteJidAlt) {
+        if (update.message !== null && update.status === undefined) continue;
-          key.remoteJid = key.remoteJidAlt;
-        }
 
         const updateKey = `${this.instance.id}_${key.id}_${update.status}`;
 
@@ -1480,7 +1467,7 @@ export class BaileysStartupService extends ChannelStartupService {
             keyId: key.id,
             remoteJid: key?.remoteJid,
             fromMe: key.fromMe,
-            participant: key?.remoteJid,
+            participant: key?.participant,
             status: status[update.status] ?? 'DELETED',
             pollUpdates,
             instanceId: this.instanceId,
@@ -1491,14 +1478,18 @@ export class BaileysStartupService extends ChannelStartupService {
           if (configDatabaseData.HISTORIC || configDatabaseData.NEW_MESSAGE) {
             // Use raw SQL to avoid JSON path issues
             const messages = (await this.prismaRepository.$queryRaw`
-              SELECT * FROM "Message" 
+              SELECT * FROM "Message"
-              WHERE "instanceId" = ${this.instanceId} 
+              WHERE "instanceId" = ${this.instanceId}
               AND "key"->>'id' = ${key.id}
               LIMIT 1
             `) as any[];
             findMessage = messages[0] || null;
 
-            if (findMessage) message.messageId = findMessage.id;
+            if (!findMessage?.id) {
+              this.logger.warn(`Original message not found for update. Skipping. Key: ${JSON.stringify(key)}`);
+              continue;
+            }
+            message.messageId = findMessage.id;
           }
 
           if (update.message === null && update.status === undefined) {
@@ -1533,7 +1524,7 @@ export class BaileysStartupService extends ChannelStartupService {
                 if (status[update.status] === status[4]) {
                   this.logger.log(`Update as read in message.update ${remoteJid} - ${timestamp}`);
                   await this.updateMessagesReadedByTimestamp(remoteJid, timestamp);
-                  await this.baileysCache.set(messageKey, true, 5 * 60);
+                  await this.baileysCache.set(messageKey, true, this.MESSAGE_CACHE_TTL_SECONDS);
                 }
 
                 await this.prismaRepository.message.update({
@@ -1591,12 +1582,66 @@ export class BaileysStartupService extends ChannelStartupService {
       });
     },
 
-    'group-participants.update': (participantsUpdate: {
+    'group-participants.update': async (participantsUpdate: {
       id: string;
       participants: string[];
       action: ParticipantAction;
     }) => {
-      this.sendDataWebhook(Events.GROUP_PARTICIPANTS_UPDATE, participantsUpdate);
+      // ENHANCEMENT: Adds participantsData field while maintaining backward compatibility
+      // MAINTAINS: participants: string[] (original JID strings)
+      // ADDS: participantsData: { jid: string, phoneNumber: string, name?: string, imgUrl?: string }[]
+      // This enables LID to phoneNumber conversion without breaking existing webhook consumers
+
+      // Helper to normalize participantId as phone number
+      const normalizePhoneNumber = (id: string): string => {
+        // Remove @lid, @s.whatsapp.net suffixes and extract just the number part
+        return id.split('@')[0];
+      };
+
+      try {
+        // Usa o mesmo método que o endpoint /group/participants
+        const groupParticipants = await this.findParticipants({ groupJid: participantsUpdate.id });
+
+        // Validação para garantir que temos dados válidos
+        if (!groupParticipants?.participants || !Array.isArray(groupParticipants.participants)) {
+          throw new Error('Invalid participant data received from findParticipants');
+        }
+
+        // Filtra apenas os participantes que estão no evento
+        const resolvedParticipants = participantsUpdate.participants.map((participantId) => {
+          const participantData = groupParticipants.participants.find((p) => p.id === participantId);
+
+          let phoneNumber: string;
+          if (participantData?.phoneNumber) {
+            phoneNumber = participantData.phoneNumber;
+          } else {
+            phoneNumber = normalizePhoneNumber(participantId);
+          }
+
+          return {
+            jid: participantId,
+            phoneNumber,
+            name: participantData?.name,
+            imgUrl: participantData?.imgUrl,
+          };
+        });
+
+        // Mantém formato original + adiciona dados resolvidos
+        const enhancedParticipantsUpdate = {
+          ...participantsUpdate,
+          participants: participantsUpdate.participants, // Mantém array original de strings
+          // Adiciona dados resolvidos em campo separado
+          participantsData: resolvedParticipants,
+        };
+
+        this.sendDataWebhook(Events.GROUP_PARTICIPANTS_UPDATE, enhancedParticipantsUpdate);
+      } catch (error) {
+        this.logger.error(
+          `Failed to resolve participant data for GROUP_PARTICIPANTS_UPDATE webhook: ${error.message} | Group: ${participantsUpdate.id} | Participants: ${participantsUpdate.participants.length}`,
+        );
+        // Fallback - envia sem conversão
+        this.sendDataWebhook(Events.GROUP_PARTICIPANTS_UPDATE, participantsUpdate);
+      }
 
       this.updateGroupMetadataCache(participantsUpdate.id);
     },
@@ -1678,6 +1723,9 @@ export class BaileysStartupService extends ChannelStartupService {
           }
 
           if (settings?.msgCall?.trim().length > 0 && call.status == 'offer') {
+            if (call.from.endsWith('@lid')) {
+              call.from = await this.client.signalRepository.lidMapping.getPNForLID(call.from as string);
+            }
             const msg = await this.client.sendMessage(call.from, { text: settings.msgCall });
 
             this.client.ev.emit('messages.upsert', { messages: [msg], type: 'notify' });
@@ -3367,18 +3415,13 @@ export class BaileysStartupService extends ChannelStartupService {
           }
 
           const numberJid = numberVerified?.jid || user.jid;
-          const lid =
+
-            typeof numberVerified?.lid === 'string'
-              ? numberVerified.lid
-              : numberJid.includes('@lid')
-                ? numberJid.split('@')[1]
-                : undefined;
           return new OnWhatsAppDto(
             numberJid,
             !!numberVerified?.exists,
             user.number,
             contacts.find((c) => c.remoteJid === numberJid)?.pushName,
-            lid,
+            undefined,
           );
         }),
       );
@@ -3530,7 +3573,7 @@ export class BaileysStartupService extends ChannelStartupService {
                 keyId: messageId,
                 remoteJid: response.key.remoteJid,
                 fromMe: response.key.fromMe,
-                participant: response.key?.remoteJid,
+                participant: response.key?.participant,
                 status: 'DELETED',
                 instanceId: this.instanceId,
               };
@@ -3590,7 +3633,10 @@ export class BaileysStartupService extends ChannelStartupService {
         }
       }
 
-      if ('messageContextInfo' in msg.message && Object.keys(msg.message).length === 1) {
+      if (
+        Object.keys(msg.message).length === 1 &&
+        Object.prototype.hasOwnProperty.call(msg.message, 'messageContextInfo')
+      ) {
         throw 'The message is messageContextInfo';
       }
 
@@ -3965,7 +4011,7 @@ export class BaileysStartupService extends ChannelStartupService {
                 keyId: messageId,
                 remoteJid: messageSent.key.remoteJid,
                 fromMe: messageSent.key.fromMe,
-                participant: messageSent.key?.remoteJid,
+                participant: messageSent.key?.participant,
                 status: 'EDITED',
                 instanceId: this.instanceId,
               };
@@ -4461,7 +4507,7 @@ export class BaileysStartupService extends ChannelStartupService {
 
     // Use raw SQL to avoid JSON path issues
     const result = await this.prismaRepository.$executeRaw`
-      UPDATE "Message" 
+      UPDATE "Message"
       SET "status" = ${status[4]}
       WHERE "instanceId" = ${this.instanceId}
       AND "key"->>'remoteJid' = ${remoteJid}
@@ -4486,7 +4532,7 @@ export class BaileysStartupService extends ChannelStartupService {
       this.prismaRepository.chat.findFirst({ where: { remoteJid } }),
       // Use raw SQL to avoid JSON path issues
       this.prismaRepository.$queryRaw`
-        SELECT COUNT(*)::int as count FROM "Message" 
+        SELECT COUNT(*)::int as count FROM "Message"
         WHERE "instanceId" = ${this.instanceId}
         AND "key"->>'remoteJid' = ${remoteJid}
         AND ("key"->>'fromMe')::boolean = false
@@ -4561,8 +4607,8 @@ export class BaileysStartupService extends ChannelStartupService {
     return response;
   }
 
-  public async baileysAssertSessions(jids: string[], force: boolean) {
+  public async baileysAssertSessions(jids: string[]) {
-    const response = await this.client.assertSessions(jids, force);
+    const response = await this.client.assertSessions(jids);
 
     return response;
   }
@@ -4766,7 +4812,7 @@ export class BaileysStartupService extends ChannelStartupService {
           {
             OR: [
               keyFilters?.remoteJid ? { key: { path: ['remoteJid'], equals: keyFilters?.remoteJid } } : {},
-              keyFilters?.senderPn ? { key: { path: ['senderPn'], equals: keyFilters?.senderPn } } : {},
+              keyFilters?.remoteJidAlt ? { key: { path: ['remoteJidAlt'], equals: keyFilters?.remoteJidAlt } } : {},
             ],
           },
         ],
@@ -4796,7 +4842,7 @@ export class BaileysStartupService extends ChannelStartupService {
           {
             OR: [
               keyFilters?.remoteJid ? { key: { path: ['remoteJid'], equals: keyFilters?.remoteJid } } : {},
-              keyFilters?.senderPn ? { key: { path: ['senderPn'], equals: keyFilters?.senderPn } } : {},
+              keyFilters?.remoteJidAlt ? { key: { path: ['remoteJidAlt'], equals: keyFilters?.remoteJidAlt } } : {},
             ],
           },
         ],

src/api/integrations/chatbot/chatwoot/services/chatwoot.service.ts

@@ -1,6 +1,5 @@
 import { InstanceDto } from '@api/dto/instance.dto';
 import { Options, Quoted, SendAudioDto, SendMediaDto, SendTextDto } from '@api/dto/sendMessage.dto';
-import { ExtendedMessageKey } from '@api/integrations/channel/whatsapp/whatsapp.baileys.service';
 import { ChatwootDto } from '@api/integrations/chatbot/chatwoot/dto/chatwoot.dto';
 import { postgresClient } from '@api/integrations/chatbot/chatwoot/libs/postgres.client';
 import { chatwootImport } from '@api/integrations/chatbot/chatwoot/utils/chatwoot-import-helper';
@@ -24,7 +23,7 @@ import { Chatwoot as ChatwootModel, Contact as ContactModel, Message as MessageM
 import i18next from '@utils/i18n';
 import { sendTelemetry } from '@utils/sendTelemetry';
 import axios from 'axios';
-import { proto } from 'baileys';
+import { proto, WAMessageKey } from 'baileys';
 import dayjs from 'dayjs';
 import FormData from 'form-data';
 import { Jimp, JimpMime } from 'jimp';
@@ -33,6 +32,8 @@ import mimeTypes from 'mime-types';
 import path from 'path';
 import { Readable } from 'stream';
 
+const MIN_CONNECTION_NOTIFICATION_INTERVAL_MS = 30000; // 30 seconds
+
 interface ChatwootMessage {
   messageId?: number;
   inboxId?: number;
@@ -44,6 +45,25 @@ interface ChatwootMessage {
 export class ChatwootService {
   private readonly logger = new Logger('ChatwootService');
 
+  // HTTP timeout constants
+  private readonly MEDIA_DOWNLOAD_TIMEOUT_MS = 60000; // 60 seconds for large files
+
+  // S3/MinIO retry configuration (external storage - longer delays, fewer retries)
+  private readonly S3_MAX_RETRIES = 3;
+  private readonly S3_BASE_DELAY_MS = 1000; // Base delay: 1 second
+  private readonly S3_MAX_DELAY_MS = 8000; // Max delay: 8 seconds
+
+  // Database polling retry configuration (internal DB - shorter delays, more retries)
+  private readonly DB_POLLING_MAX_RETRIES = 5;
+  private readonly DB_POLLING_BASE_DELAY_MS = 100; // Base delay: 100ms
+  private readonly DB_POLLING_MAX_DELAY_MS = 2000; // Max delay: 2 seconds
+
+  // Webhook processing delay
+  private readonly WEBHOOK_INITIAL_DELAY_MS = 500; // Initial delay before processing webhook
+
+  // Lock polling delay
+  private readonly LOCK_POLLING_DELAY_MS = 300; // Delay between lock status checks
+
   private provider: any;
 
   constructor(
@@ -568,27 +588,29 @@ export class ChatwootService {
   }
 
   public async createConversation(instance: InstanceDto, body: any) {
-    const isLid = body.key.previousRemoteJid?.includes('@lid') && body.key.senderPn;
+    const isLid = body.key.addressingMode === 'lid' && body.key.remoteJidAlt;
-    const remoteJid = body.key.remoteJid;
+    const remoteJid = isLid ? body.key.remoteJidAlt : body.key.remoteJid;
     const cacheKey = `${instance.instanceName}:createConversation-${remoteJid}`;
     const lockKey = `${instance.instanceName}:lock:createConversation-${remoteJid}`;
-    const maxWaitTime = 5000; // 5 secounds
+    const maxWaitTime = 5000; // 5 seconds
+    const client = await this.clientCw(instance);
+    if (!client) return null;
 
     try {
       // Processa atualização de contatos já criados @lid
-      if (isLid && body.key.senderPn !== body.key.previousRemoteJid) {
+      if (isLid && body.key.remoteJidAlt !== body.key.remoteJid) {
         const contact = await this.findContact(instance, body.key.remoteJid.split('@')[0]);
-        if (contact && contact.identifier !== body.key.senderPn) {
+        if (contact && contact.identifier !== body.key.remoteJidAlt) {
           this.logger.verbose(
-            `Identifier needs update: (contact.identifier: ${contact.identifier}, body.key.remoteJid: ${body.key.remoteJid}, body.key.senderPn: ${body.key.senderPn}`,
+            `Identifier needs update: (contact.identifier: ${contact.identifier}, body.key.remoteJid: ${body.key.remoteJid}, body.key.remoteJidAlt: ${body.key.remoteJidAlt}`,
           );
           const updateContact = await this.updateContact(instance, contact.id, {
-            identifier: body.key.senderPn,
+            identifier: body.key.remoteJidAlt,
-            phone_number: `+${body.key.senderPn.split('@')[0]}`,
+            phone_number: `+${body.key.remoteJidAlt.split('@')[0]}`,
           });
 
           if (updateContact === null) {
-            const baseContact = await this.findContact(instance, body.key.senderPn.split('@')[0]);
+            const baseContact = await this.findContact(instance, body.key.remoteJidAlt.split('@')[0]);
             if (baseContact) {
               await this.mergeContacts(baseContact.id, contact.id);
               this.logger.verbose(
@@ -605,6 +627,22 @@ export class ChatwootService {
       if (await this.cache.has(cacheKey)) {
         const conversationId = (await this.cache.get(cacheKey)) as number;
         this.logger.verbose(`Found conversation to: ${remoteJid}, conversation ID: ${conversationId}`);
+        let conversationExists: conversation | boolean;
+        try {
+          conversationExists = await client.conversations.get({
+            accountId: this.provider.accountId,
+            conversationId: conversationId,
+          });
+          this.logger.verbose(`Conversation exists: ${JSON.stringify(conversationExists)}`);
+        } catch (error) {
+          this.logger.error(`Error getting conversation: ${error}`);
+          conversationExists = false;
+        }
+        if (!conversationExists) {
+          this.logger.verbose('Conversation does not exist, re-calling createConversation');
+          this.cache.delete(cacheKey);
+          return await this.createConversation(instance, body);
+        }
         return conversationId;
       }
 
@@ -617,7 +655,7 @@ export class ChatwootService {
             this.logger.warn(`Timeout aguardando lock para ${remoteJid}`);
             break;
           }
-          await new Promise((res) => setTimeout(res, 300));
+          await new Promise((res) => setTimeout(res, this.LOCK_POLLING_DELAY_MS));
           if (await this.cache.has(cacheKey)) {
             const conversationId = (await this.cache.get(cacheKey)) as number;
             this.logger.verbose(`Resolves creation of: ${remoteJid}, conversation ID: ${conversationId}`);
@@ -639,11 +677,8 @@ export class ChatwootService {
           return (await this.cache.get(cacheKey)) as number;
         }
 
-        const client = await this.clientCw(instance);
-        if (!client) return null;
-
         const isGroup = remoteJid.includes('@g.us');
-        const chatId = isGroup ? remoteJid : remoteJid.split('@')[0];
+        const chatId = isGroup ? remoteJid : remoteJid.split('@')[0].split(':')[0];
         let nameContact = !body.key.fromMe ? body.pushName : chatId;
         const filterInbox = await this.getInbox(instance);
         if (!filterInbox) return null;
@@ -769,7 +804,7 @@ export class ChatwootService {
 
           if (inboxConversation) {
             this.logger.verbose(`Returning existing conversation ID: ${inboxConversation.id}`);
-            this.cache.set(cacheKey, inboxConversation.id);
+            this.cache.set(cacheKey, inboxConversation.id, 8 * 3600);
             return inboxConversation.id;
           }
         }
@@ -802,7 +837,7 @@ export class ChatwootService {
         }
 
         this.logger.verbose(`New conversation created of ${remoteJid} with ID: ${conversation.id}`);
-        this.cache.set(cacheKey, conversation.id);
+        this.cache.set(cacheKey, conversation.id, 8 * 3600);
         return conversation.id;
       } finally {
         await this.cache.delete(lockKey);
@@ -1123,20 +1158,140 @@ export class ChatwootService {
 
   public async sendAttachment(waInstance: any, number: string, media: any, caption?: string, options?: Options) {
     try {
-      const parsedMedia = path.parse(decodeURIComponent(media));
+      // Sempre baixar o arquivo do MinIO/S3 antes de enviar
-      let mimeType = mimeTypes.lookup(parsedMedia?.ext) || '';
+      // URLs presigned podem expirar, então convertemos para base64
-      let fileName = parsedMedia?.name + parsedMedia?.ext;
+      let mediaBuffer: Buffer;
+      let mimeType: string;
+      let fileName: string;
 
-      if (!mimeType) {
+      try {
-        const parts = media.split('/');
+        this.logger.verbose(`Downloading media from: ${media}`);
-        fileName = decodeURIComponent(parts[parts.length - 1]);
 
+        // Tentar fazer download do arquivo com autenticação do Chatwoot
+        // maxRedirects: 0 para não seguir redirects automaticamente
         const response = await axios.get(media, {
           responseType: 'arraybuffer',
+          timeout: this.MEDIA_DOWNLOAD_TIMEOUT_MS,
+          headers: {
+            api_access_token: this.provider.token,
+          },
+          maxRedirects: 0, // Não seguir redirects automaticamente
+          validateStatus: (status) => status < 500, // Aceitar redirects (301, 302, 307)
         });
-        mimeType = response.headers['content-type'];
+
+        this.logger.verbose(`Initial response status: ${response.status}`);
+
+        // Se for redirect, pegar a URL de destino e fazer novo request
+        if (response.status >= 300 && response.status < 400) {
+          const redirectUrl = response.headers.location;
+          this.logger.verbose(`Redirect to: ${redirectUrl}`);
+
+          if (redirectUrl) {
+            // Fazer novo request para a URL do S3/MinIO (sem autenticação, pois é presigned URL)
+            // IMPORTANTE: Chatwoot pode gerar a URL presigned ANTES de fazer upload
+            // Vamos tentar com retry usando exponential backoff se receber 404 (arquivo ainda não disponível)
+            this.logger.verbose('Downloading from S3/MinIO...');
+
+            let s3Response;
+            let retryCount = 0;
+            const maxRetries = this.S3_MAX_RETRIES;
+            const baseDelay = this.S3_BASE_DELAY_MS;
+            const maxDelay = this.S3_MAX_DELAY_MS;
+
+            while (retryCount <= maxRetries) {
+              s3Response = await axios.get(redirectUrl, {
+                responseType: 'arraybuffer',
+                timeout: this.MEDIA_DOWNLOAD_TIMEOUT_MS,
+                validateStatus: (status) => status < 500,
+              });
+
+              this.logger.verbose(
+                `S3 response status: ${s3Response.status}, size: ${s3Response.data?.byteLength || 0} bytes (attempt ${retryCount + 1}/${maxRetries + 1})`,
+              );
+
+              // Se não for 404, sair do loop
+              if (s3Response.status !== 404) {
+                break;
+              }
+
+              // Se for 404 e ainda tem tentativas, aguardar com exponential backoff e tentar novamente
+              if (retryCount < maxRetries) {
+                // Exponential backoff com max delay (seguindo padrão do webhook controller)
+                const backoffDelay = Math.min(baseDelay * Math.pow(2, retryCount), maxDelay);
+                const errorBody = s3Response.data?.toString ? s3Response.data.toString('utf-8') : s3Response.data;
+                this.logger.warn(
+                  `File not yet available in S3/MinIO (attempt ${retryCount + 1}/${maxRetries + 1}). Retrying in ${backoffDelay}ms with exponential backoff...`,
+                );
+                this.logger.verbose(`MinIO Response: ${errorBody}`);
+                await new Promise((resolve) => setTimeout(resolve, backoffDelay));
+                retryCount++;
+              } else {
+                // Última tentativa falhou
+                break;
+              }
+            }
+
+            // Após todas as tentativas, verificar o status final
+            if (s3Response.status === 404) {
+              const errorBody = s3Response.data?.toString ? s3Response.data.toString('utf-8') : s3Response.data;
+              this.logger.error(`File not found in S3/MinIO after ${maxRetries + 1} attempts. URL: ${redirectUrl}`);
+              this.logger.error(`MinIO Error Response: ${errorBody}`);
+              throw new Error(
+                'File not found in S3/MinIO (404). The file may have been deleted, the URL is incorrect, or Chatwoot has not finished uploading yet.',
+              );
+            }
+
+            if (s3Response.status === 403) {
+              this.logger.error(`Access denied to S3/MinIO. URL may have expired: ${redirectUrl}`);
+              throw new Error(
+                'Access denied to S3/MinIO (403). Presigned URL may have expired. Check S3_PRESIGNED_EXPIRATION setting.',
+              );
+            }
+
+            if (s3Response.status >= 400) {
+              this.logger.error(`S3/MinIO error ${s3Response.status}: ${s3Response.statusText}`);
+              throw new Error(`S3/MinIO error ${s3Response.status}: ${s3Response.statusText}`);
+            }
+
+            mediaBuffer = Buffer.from(s3Response.data);
+            mimeType = s3Response.headers['content-type'] || 'application/octet-stream';
+            this.logger.verbose(`Downloaded ${mediaBuffer.length} bytes from S3, type: ${mimeType}`);
+          } else {
+            this.logger.error('Redirect response without Location header');
+            throw new Error('Redirect without Location header');
+          }
+        } else if (response.status === 404) {
+          this.logger.error(`File not found (404) at: ${media}`);
+          throw new Error('File not found (404). The attachment may not exist in Chatwoot storage.');
+        } else if (response.status >= 400) {
+          this.logger.error(`HTTP ${response.status}: ${response.statusText} for URL: ${media}`);
+          throw new Error(`HTTP ${response.status}: ${response.statusText}`);
+        } else {
+          // Download direto sem redirect
+          mediaBuffer = Buffer.from(response.data);
+          mimeType = response.headers['content-type'] || 'application/octet-stream';
+          this.logger.verbose(`Downloaded ${mediaBuffer.length} bytes directly, type: ${mimeType}`);
+        }
+
+        // Extrair nome do arquivo da URL ou usar o content-disposition
+        const parsedMedia = path.parse(decodeURIComponent(media));
+        if (parsedMedia?.name && parsedMedia?.ext) {
+          fileName = parsedMedia.name + parsedMedia.ext;
+        } else {
+          const parts = media.split('/');
+          fileName = decodeURIComponent(parts[parts.length - 1].split('?')[0]);
+        }
+
+        this.logger.verbose(`File name: ${fileName}, size: ${mediaBuffer.length} bytes`);
+      } catch (downloadError) {
+        this.logger.error('[MEDIA DOWNLOAD] ❌ Error downloading media from: ' + media);
+        this.logger.error(`[MEDIA DOWNLOAD] Error message: ${downloadError.message}`);
+        this.logger.error(`[MEDIA DOWNLOAD] Error stack: ${downloadError.stack}`);
+        this.logger.error(`[MEDIA DOWNLOAD] Full error: ${JSON.stringify(downloadError, null, 2)}`);
+        throw new Error(`Failed to download media: ${downloadError.message}`);
       }
 
+      // Determinar o tipo de mídia pelo mimetype
       let type = 'document';
 
       switch (mimeType.split('/')[0]) {
@@ -1154,10 +1309,12 @@ export class ChatwootService {
           break;
       }
 
+      // Para áudio, usar base64 com data URI
       if (type === 'audio') {
+        const base64Audio = `data:${mimeType};base64,${mediaBuffer.toString('base64')}`;
         const data: SendAudioDto = {
           number: number,
-          audio: media,
+          audio: base64Audio,
           delay: 1200,
           quoted: options?.quoted,
         };
@@ -1169,8 +1326,12 @@ export class ChatwootService {
         return messageSent;
       }
 
-      const documentExtensions = ['.gif', '.svg', '.tiff', '.tif'];
+      // Para outros tipos, converter para base64 puro (sem prefixo data URI)
-      if (type === 'image' && parsedMedia && documentExtensions.includes(parsedMedia?.ext)) {
+      const base64Media = mediaBuffer.toString('base64');
+
+      const documentExtensions = ['.gif', '.svg', '.tiff', '.tif', '.dxf', '.dwg'];
+      const parsedExt = path.parse(fileName)?.ext;
+      if (type === 'image' && parsedExt && documentExtensions.includes(parsedExt)) {
         type = 'document';
       }
 
@@ -1178,7 +1339,7 @@ export class ChatwootService {
         number: number,
         mediatype: type as any,
         fileName: fileName,
-        media: media,
+        media: base64Media, // Base64 puro, sem prefixo
         delay: 1200,
         quoted: options?.quoted,
       };
@@ -1194,6 +1355,7 @@ export class ChatwootService {
       return messageSent;
     } catch (error) {
       this.logger.error(error);
+      throw error; // Re-throw para que o erro seja tratado pelo caller
     }
   }
 
@@ -1233,9 +1395,87 @@ export class ChatwootService {
     });
   }
 
+  /**
+   * Processa deleção de mensagem em background
+   * Método assíncrono chamado via setImmediate para não bloquear resposta do webhook
+   */
+  private async processDeletion(instance: InstanceDto, body: any, deleteLockKey: string) {
+    this.logger.warn(`[DELETE] 🗑️ Processing deletion - messageId: ${body.id}`);
+    const waInstance = this.waMonitor.waInstances[instance.instanceName];
+
+    // Buscar TODAS as mensagens com esse chatwootMessageId (pode ser múltiplos anexos)
+    const messages = await this.prismaRepository.message.findMany({
+      where: {
+        chatwootMessageId: body.id,
+        instanceId: instance.instanceId,
+      },
+    });
+
+    if (messages && messages.length > 0) {
+      this.logger.warn(`[DELETE] Found ${messages.length} message(s) to delete from Chatwoot message ${body.id}`);
+      this.logger.verbose(`[DELETE] Messages keys: ${messages.map((m) => (m.key as any)?.id).join(', ')}`);
+
+      // Deletar cada mensagem no WhatsApp
+      for (const message of messages) {
+        const key = message.key as WAMessageKey;
+        this.logger.warn(
+          `[DELETE] Attempting to delete WhatsApp message - keyId: ${key?.id}, remoteJid: ${key?.remoteJid}`,
+        );
+
+        try {
+          await waInstance?.client.sendMessage(key.remoteJid, { delete: key });
+          this.logger.warn(`[DELETE] ✅ Message ${key.id} deleted in WhatsApp successfully`);
+        } catch (error) {
+          this.logger.error(`[DELETE] ❌ Error deleting message ${key.id} in WhatsApp: ${error}`);
+          this.logger.error(`[DELETE] Error details: ${JSON.stringify(error, null, 2)}`);
+        }
+      }
+
+      // Remover todas as mensagens do banco de dados
+      await this.prismaRepository.message.deleteMany({
+        where: {
+          instanceId: instance.instanceId,
+          chatwootMessageId: body.id,
+        },
+      });
+      this.logger.warn(`[DELETE] ✅ SUCCESS: ${messages.length} message(s) deleted from WhatsApp and database`);
+    } else {
+      // Mensagem não encontrada - pode ser uma mensagem antiga que foi substituída por edição
+      this.logger.warn(`[DELETE] ⚠️ WARNING: Message not found in DB - chatwootMessageId: ${body.id}`);
+    }
+
+    // Liberar lock após processar
+    await this.cache.delete(deleteLockKey);
+  }
+
   public async receiveWebhook(instance: InstanceDto, body: any) {
     try {
-      await new Promise((resolve) => setTimeout(resolve, 500));
+      // IMPORTANTE: Verificar lock de deleção ANTES do delay inicial
+      // para evitar race condition com webhooks duplicados
+      let isDeletionEvent = false;
+      if (body.event === 'message_updated' && body.content_attributes?.deleted) {
+        isDeletionEvent = true;
+        const deleteLockKey = `${instance.instanceName}:deleteMessage-${body.id}`;
+
+        // Verificar se já está processando esta deleção
+        if (await this.cache.has(deleteLockKey)) {
+          this.logger.warn(`[DELETE] ⏭️ SKIPPING: Deletion already in progress for messageId: ${body.id}`);
+          return { message: 'already_processing' };
+        }
+
+        // Adquirir lock IMEDIATAMENTE por 30 segundos
+        await this.cache.set(deleteLockKey, true, 30);
+
+        this.logger.warn(
+          `[WEBHOOK-DELETE] Event: ${body.event}, messageId: ${body.id}, conversation: ${body.conversation?.id}`,
+        );
+      }
+
+      // Para deleções, processar IMEDIATAMENTE (sem delay)
+      // Para outros eventos, aguardar delay inicial
+      if (!isDeletionEvent) {
+        await new Promise((resolve) => setTimeout(resolve, this.WEBHOOK_INITIAL_DELAY_MS));
+      }
 
       const client = await this.clientCw(instance);
 
@@ -1254,6 +1494,39 @@ export class ChatwootService {
         this.cache.delete(keyToDelete);
       }
 
+      // Log para debug de mensagens deletadas
+      if (body.event === 'message_updated') {
+        this.logger.verbose(
+          `Message updated event - deleted: ${body.content_attributes?.deleted}, messageId: ${body.id}`,
+        );
+      }
+
+      // Processar deleção de mensagem ANTES das outras validações
+      if (body.event === 'message_updated' && body.content_attributes?.deleted) {
+        // Lock já foi adquirido no início do método (antes do delay)
+        const deleteLockKey = `${instance.instanceName}:deleteMessage-${body.id}`;
+
+        // ESTRATÉGIA: Processar em background e responder IMEDIATAMENTE
+        // Isso evita timeout do Chatwoot (5s) quando há muitas imagens (> 5s de processamento)
+        this.logger.warn(`[DELETE] 🚀 Starting background deletion - messageId: ${body.id}`);
+
+        // Executar em background (sem await) - não bloqueia resposta do webhook
+        setImmediate(async () => {
+          try {
+            await this.processDeletion(instance, body, deleteLockKey);
+          } catch (error) {
+            this.logger.error(`[DELETE] ❌ Background deletion failed for messageId ${body.id}: ${error}`);
+          }
+        });
+
+        // RESPONDER IMEDIATAMENTE ao Chatwoot (< 50ms)
+        return {
+          message: 'deletion_accepted',
+          messageId: body.id,
+          note: 'Deletion is being processed in background',
+        };
+      }
+
       if (
         !body?.conversation ||
         body.private ||
@@ -1285,7 +1558,7 @@ export class ChatwootService {
         });
 
         if (message) {
-          const key = message.key as ExtendedMessageKey;
+          const key = message.key as WAMessageKey;
 
           await waInstance?.client.sendMessage(key.remoteJid, { delete: key });
 
@@ -1370,7 +1643,10 @@ export class ChatwootService {
       }
 
       if (body.message_type === 'outgoing' && body?.conversation?.messages?.length && chatId !== '123456') {
-        if (body?.conversation?.messages[0]?.source_id?.substring(0, 5) === 'WAID:') {
+        if (
+          body?.conversation?.messages[0]?.source_id?.substring(0, 5) === 'WAID:' &&
+          body?.conversation?.messages[0]?.id === body?.id
+        ) {
           return { message: 'bot' };
         }
 
@@ -1394,40 +1670,58 @@ export class ChatwootService {
 
         for (const message of body.conversation.messages) {
           if (message.attachments && message.attachments.length > 0) {
-            for (const attachment of message.attachments) {
+            // Processa anexos de forma assíncrona para não bloquear o webhook
-              if (!messageReceived) {
+            const processAttachments = async () => {
-                formatText = null;
+              for (const attachment of message.attachments) {
+                if (!messageReceived) {
+                  formatText = null;
+                }
+
+                const options: Options = {
+                  quoted: await this.getQuotedMessage(body, instance),
+                };
+
+                try {
+                  const messageSent = await this.sendAttachment(
+                    waInstance,
+                    chatId,
+                    attachment.data_url,
+                    formatText,
+                    options,
+                  );
+
+                  if (!messageSent && body.conversation?.id) {
+                    this.onSendMessageError(instance, body.conversation?.id);
+                  }
+
+                  if (messageSent) {
+                    await this.updateChatwootMessageId(
+                      {
+                        ...messageSent,
+                        owner: instance.instanceName,
+                      },
+                      {
+                        messageId: body.id,
+                        inboxId: body.inbox?.id,
+                        conversationId: body.conversation?.id,
+                        contactInboxSourceId: body.conversation?.contact_inbox?.source_id,
+                      },
+                      instance,
+                    );
+                  }
+                } catch (error) {
+                  this.logger.error(error);
+                  if (body.conversation?.id) {
+                    this.onSendMessageError(instance, body.conversation?.id, error);
+                  }
+                }
               }
+            };
 
-              const options: Options = {
+            // Executa em background sem bloquear
-                quoted: await this.getQuotedMessage(body, instance),
+            processAttachments().catch((error) => {
-              };
+              this.logger.error(error);
-
+            });
-              const messageSent = await this.sendAttachment(
-                waInstance,
-                chatId,
-                attachment.data_url,
-                formatText,
-                options,
-              );
-              if (!messageSent && body.conversation?.id) {
-                this.onSendMessageError(instance, body.conversation?.id);
-              }
-
-              await this.updateChatwootMessageId(
-                {
-                  ...messageSent,
-                  owner: instance.instanceName,
-                },
-                {
-                  messageId: body.id,
-                  inboxId: body.inbox?.id,
-                  conversationId: body.conversation?.id,
-                  contactInboxSourceId: body.conversation?.contact_inbox?.source_id,
-                },
-                instance,
-              );
-            }
           } else {
             const data: SendTextDto = {
               number: chatId,
@@ -1450,10 +1744,7 @@ export class ChatwootService {
               }
 
               await this.updateChatwootMessageId(
-                {
+                messageSent, // Já tem instanceId
-                  ...messageSent,
-                  instanceId: instance.instanceId,
-                },
                 {
                   messageId: body.id,
                   inboxId: body.inbox?.id,
@@ -1483,7 +1774,7 @@ export class ChatwootService {
             },
           });
           if (lastMessage && !lastMessage.chatwootIsRead) {
-            const key = lastMessage.key as ExtendedMessageKey;
+            const key = lastMessage.key as WAMessageKey;
 
             waInstance?.markMessageAsRead({
               readMessages: [
@@ -1541,14 +1832,63 @@ export class ChatwootService {
     chatwootMessageIds: ChatwootMessage,
     instance: InstanceDto,
   ) {
-    const key = message.key as ExtendedMessageKey;
+    const key = message.key as WAMessageKey;
 
     if (!chatwootMessageIds.messageId || !key?.id) {
+      this.logger.verbose(
+        `Skipping updateChatwootMessageId - messageId: ${chatwootMessageIds.messageId}, keyId: ${key?.id}`,
+      );
+      return;
+    }
+
+    // Use instanceId from message or fallback to instance
+    const instanceId = message.instanceId || instance.instanceId;
+
+    this.logger.verbose(
+      `Updating message with chatwootMessageId: ${chatwootMessageIds.messageId}, keyId: ${key.id}, instanceId: ${instanceId}`,
+    );
+
+    // Verifica se a mensagem existe antes de atualizar usando polling com exponential backoff
+    let retries = 0;
+    const maxRetries = this.DB_POLLING_MAX_RETRIES;
+    const baseDelay = this.DB_POLLING_BASE_DELAY_MS;
+    const maxDelay = this.DB_POLLING_MAX_DELAY_MS;
+    let messageExists = false;
+
+    while (retries < maxRetries && !messageExists) {
+      const existingMessage = await this.prismaRepository.message.findFirst({
+        where: {
+          instanceId: instanceId,
+          key: {
+            path: ['id'],
+            equals: key.id,
+          },
+        },
+      });
+
+      if (existingMessage) {
+        messageExists = true;
+        this.logger.verbose(`Message found in database after ${retries} retries`);
+      } else {
+        retries++;
+        if (retries < maxRetries) {
+          // Exponential backoff com max delay (seguindo padrão do sistema)
+          const backoffDelay = Math.min(baseDelay * Math.pow(2, retries - 1), maxDelay);
+          this.logger.verbose(`Message not found, retry ${retries}/${maxRetries} in ${backoffDelay}ms`);
+          await new Promise((resolve) => setTimeout(resolve, backoffDelay));
+        } else {
+          this.logger.verbose(`Message not found after ${retries} attempts`);
+        }
+      }
+    }
+
+    if (!messageExists) {
+      this.logger.warn(`Message not found in database after ${maxRetries} retries, keyId: ${key.id}`);
       return;
     }
 
     // Use raw SQL to avoid JSON path issues
-    await this.prismaRepository.$executeRaw`
+    const result = await this.prismaRepository.$executeRaw`
       UPDATE "Message" 
       SET 
         "chatwootMessageId" = ${chatwootMessageIds.messageId},
@@ -1556,10 +1896,12 @@ export class ChatwootService {
         "chatwootInboxId" = ${chatwootMessageIds.inboxId},
         "chatwootContactInboxSourceId" = ${chatwootMessageIds.contactInboxSourceId},
         "chatwootIsRead" = ${chatwootMessageIds.isRead || false}
-      WHERE "instanceId" = ${instance.instanceId} 
+      WHERE "instanceId" = ${instanceId} 
       AND "key"->>'id' = ${key.id}
     `;
 
+    this.logger.verbose(`Update result: ${result} rows affected`);
+
     if (this.isImportHistoryAvailable()) {
       chatwootImport.updateMessageSourceID(chatwootMessageIds.messageId, key.id);
     }
@@ -1609,7 +1951,7 @@ export class ChatwootService {
         },
       });
 
-      const key = message?.key as ExtendedMessageKey;
+      const key = message?.key as WAMessageKey;
 
       if (message && key?.id) {
         return {
@@ -1913,6 +2255,7 @@ export class ChatwootService {
       }
 
       if (event === 'messages.upsert' || event === 'send.message') {
+        this.logger.info(`[${event}] New message received - Instance: ${JSON.stringify(body, null, 2)}`);
         if (body.key.remoteJid === 'status@broadcast') {
           return;
         }
@@ -2235,9 +2578,8 @@ export class ChatwootService {
       }
 
       if (event === 'messages.edit' || event === 'send.message.update') {
-        const editedText = `${
+        const editedMessageContent =
-          body?.editedMessage?.conversation || body?.editedMessage?.extendedTextMessage?.text
+          body?.editedMessage?.conversation || body?.editedMessage?.extendedTextMessage?.text;
-        }\n\n_\`${i18next.t('cw.message.edited')}.\`_`;
         const message = await this.getMessageByKeyId(instance, body?.key?.id);
 
         if (!message) {
@@ -2245,11 +2587,14 @@ export class ChatwootService {
           return;
         }
 
-        const key = message.key as ExtendedMessageKey;
+        const key = message.key as WAMessageKey;
 
         const messageType = key?.fromMe ? 'outgoing' : 'incoming';
 
-        if (message && message.chatwootConversationId) {
+        if (message && message.chatwootConversationId && message.chatwootMessageId) {
+          // Criar nova mensagem com formato: "Mensagem editada:\n\nteste1"
+          const editedText = `\n\n\`${i18next.t('cw.message.edited')}:\`\n\n${editedMessageContent}`;
+
           const send = await this.createMessage(
             instance,
             message.chatwootConversationId,
@@ -2327,15 +2672,30 @@ export class ChatwootService {
         await this.createBotMessage(instance, msgStatus, 'incoming');
       }
 
-      if (event === 'connection.update') {
+      if (event === 'connection.update' && body.status === 'open') {
-        if (body.status === 'open') {
+        const waInstance = this.waMonitor.waInstances[instance.instanceName];
-          // if we have qrcode count then we understand that a new connection was established
+        if (!waInstance) return;
-          if (this.waMonitor.waInstances[instance.instanceName].qrCode.count > 0) {
+
-            const msgConnection = i18next.t('cw.inbox.connected');
+        const now = Date.now();
-            await this.createBotMessage(instance, msgConnection, 'incoming');
+        const timeSinceLastNotification = now - (waInstance.lastConnectionNotification || 0);
-            this.waMonitor.waInstances[instance.instanceName].qrCode.count = 0;
+
-            chatwootImport.clearAll(instance);
+        // Se a conexão foi estabelecida via QR code, notifica imediatamente.
-          }
+        if (waInstance.qrCode && waInstance.qrCode.count > 0) {
+          const msgConnection = i18next.t('cw.inbox.connected');
+          await this.createBotMessage(instance, msgConnection, 'incoming');
+          waInstance.qrCode.count = 0;
+          waInstance.lastConnectionNotification = now;
+          chatwootImport.clearAll(instance);
+        }
+        // Se não foi via QR code, verifica o throttling.
+        else if (timeSinceLastNotification >= MIN_CONNECTION_NOTIFICATION_INTERVAL_MS) {
+          const msgConnection = i18next.t('cw.inbox.connected');
+          await this.createBotMessage(instance, msgConnection, 'incoming');
+          waInstance.lastConnectionNotification = now;
+        } else {
+          this.logger.warn(
+            `Connection notification skipped for ${instance.instanceName} - too frequent (${timeSinceLastNotification}ms since last)`,
+          );
         }
       }
 

src/api/integrations/chatbot/chatwoot/utils/chatwoot-import-helper.ts

@@ -112,12 +112,19 @@ class ChatwootImport {
         const bindInsert = [provider.accountId];
 
         for (const contact of contactsChunk) {
-          bindInsert.push(contact.pushName);
+          const isGroup = this.isIgnorePhoneNumber(contact.remoteJid);
+
+          const contactName = isGroup ? `${contact.pushName} (GROUP)` : contact.pushName;
+          bindInsert.push(contactName);
           const bindName = `$${bindInsert.length}`;
 
-          bindInsert.push(`+${contact.remoteJid.split('@')[0]}`);
+          let bindPhoneNumber: string;
-          const bindPhoneNumber = `$${bindInsert.length}`;
+          if (!isGroup) {
-
+            bindInsert.push(`+${contact.remoteJid.split('@')[0]}`);
+            bindPhoneNumber = `$${bindInsert.length}`;
+          } else {
+            bindPhoneNumber = 'NULL';
+          }
           bindInsert.push(contact.remoteJid);
           const bindIdentifier = `$${bindInsert.length}`;
 

src/api/services/channel.service.ts

@@ -826,7 +826,7 @@ export class ChannelStartupService {
     const msg = message.message;
 
     // Se só tem messageContextInfo, não é mídia válida
-    if (Object.keys(msg).length === 1 && 'messageContextInfo' in msg) {
+    if (Object.keys(msg).length === 1 && Object.prototype.hasOwnProperty.call(msg, 'messageContextInfo')) {
       return false;
     }
 

src/utils/i18n.ts

@@ -3,8 +3,6 @@ import fs from 'fs';
 import i18next from 'i18next';
 import path from 'path';
 
-const __dirname = path.resolve(process.cwd(), 'src', 'utils');
-
 const languages = ['en', 'pt-BR', 'es'];
 const translationsPath = path.join(__dirname, 'translations');
 const configService: ConfigService = new ConfigService();