Commit Graph

98 Commits

Author SHA1 Message Date
Willian Coqueiro
582166e5ae fix(lint): lint 2025-10-19 05:41:55 +00:00
Willian Coqueiro
0737c45df2 Update src/api/integrations/chatbot/chatwoot/services/chatwoot.service.ts
Co-authored-by: sourcery-ai[bot] <58596630+sourcery-ai[bot]@users.noreply.github.com>
2025-10-19 02:29:04 -03:00
Willian Coqueiro
adbe1079d5 Update src/api/integrations/chatbot/chatwoot/services/chatwoot.service.ts
Co-authored-by: sourcery-ai[bot] <58596630+sourcery-ai[bot]@users.noreply.github.com>
2025-10-19 02:28:45 -03:00
Willian Coqueiro
946dcaeb2e feat(baileys,chatwoot,on-whatsapp-cache): implementações e correções na baileys e chatwoot
* corrige cache de números PN, LIDs e g.us para enviar o número correto
* atualiza para os últimos commits da baileys
* corrige envio de áudio e documentos via chatwoot no canal baileys
* diversas correções na integração com chatwoot
* corrige mensagens ignoradas no recebimento de leads
2025-10-19 03:05:11 +00:00
Willian Coqueiro
3214a9fb5b fix(chatwoot): correct chatId extraction for non-group JIDs 2025-10-14 05:25:36 +00:00
Willian Coqueiro
4b043cb4b8 refactor: update TypeScript build process and dependencies
- Changed the build command in package.json to use TypeScript compiler (tsc) with noEmit option.
- Added @swc/core and @swc/helpers as development dependencies for improved performance.

refactor: clean up WhatsApp Baileys service

- Removed unused properties and interfaces related to message keys.
- Simplified message handling logic by removing redundant checks and conditions.
- Updated message timestamp handling for consistency.
- Improved readability and maintainability by restructuring code and removing commented-out sections.

refactor: optimize Chatwoot service

- Streamlined database queries by reusing PostgreSQL client connection.
- Enhanced conversation creation logic with better cache handling.
- Removed unnecessary methods and improved existing ones for clarity.
- Updated message sending logic to handle file streams instead of buffers.

fix: improve translation loading mechanism

- Simplified translation file loading by removing environment variable checks.
- Ensured translations are loaded from a consistent path within the project structure.
2025-10-12 15:03:48 +00:00
Anderson Silva
d4b0cfd2ba fix(chatwoot): resolve webhook timeout on deletion with 5+ images
Problem:
- Chatwoot shows red error when deleting messages with 5+ images
- Cause: Chatwoot webhook timeout of 5 seconds
- Processing 5 images takes ~9 seconds
- Duplicate webhooks arrive during processing

Solution:
- Implemented async processing with setImmediate()
- Webhook responds immediately (< 100ms)
- Deletion processes in background without blocking
- Maintains idempotency with cache (1 hour TTL)
- Maintains lock mechanism (60 seconds TTL)

Benefits:
- Scales infinitely (10, 20, 100+ images)
- No timeout regardless of quantity
- No error messages in Chatwoot
- Reliable background processing

Tested:
- 5 images: 9s background processing
- Webhook response: < 100ms
- No red error in Chatwoot
- Deletion completes successfully

BREAKING CHANGE: Fixed assertSessions signature to accept force parameter
2025-10-06 16:14:26 -03:00
dersonbsb2022
a5a46dc72a Merge branch 'develop' into main 2025-10-06 15:21:10 -03:00
Anderson Silva
e13434804c refactor: implement exponential backoff patterns and extract magic numbers to constants
- Extract HTTP timeout constant (60s for large file downloads)
- Extract S3/MinIO retry configuration (3 retries, 1s-8s exponential backoff)
- Extract database polling retry configuration (5 retries, 100ms-2s exponential backoff)
- Extract webhook and lock polling delays to named constants
- Extract cache TTL values (5min for messages, 30min for updates) in Baileys service
- Implement exponential backoff for S3/MinIO downloads following webhook controller pattern
- Implement exponential backoff for database polling removing fixed delays
- Add deletion event lock to prevent race conditions with duplicate webhooks
- Process deletion events immediately (no delay) to fix Chatwoot local storage red error
- Make i18n translations path configurable via TRANSLATIONS_BASE_DIR env variable
- Add detailed logging for deletion events debugging

Addresses code review suggestions from Sourcery AI and Copilot AI:
- Magic numbers extracted to well-documented constants
- Retry configurations consolidated and clearly separated by use case
- S3/MinIO retry uses longer delays (external storage)
- Database polling uses shorter delays (internal operations)
- Fixes Chatwoot local storage deletion error (red message issue)
- Maintains full compatibility with S3/MinIO storage (tested)

Breaking changes: None - all changes are internal improvements
2025-10-06 15:10:38 -03:00
Anderson Silva
6e1d027750 feat(chatwoot): comprehensive improvements to message handling, editing, deletion and i18n
- Fix bidirectional message deletion between Chatwoot and WhatsApp
- Support deletion of multiple attachments sent together
- Implement proper message editing with 'Edited Message:' prefix format
- Enable deletion of edited messages by updating chatwootMessageId
- Skip cache for deleted messages (messageStubType === 1) to prevent duplicates
- Fix i18n translation path detection for production environment
- Add automatic dev/prod path resolution for translation files
- Improve error handling and logging for message operations

Technical improvements:
- Changed Chatwoot deletion query from findFirst to findMany for multiple attachments
- Fixed instanceId override issue in message deletion payload
- Added retry logic with Prisma MessageUpdate validation
- Implemented cache bypass for revoked messages to ensure proper processing
- Enhanced i18n to detect dist/ folder in production vs src/ in development

Resolves issues with:
- Message deletion not working from Chatwoot to WhatsApp
- Multiple attachments causing incomplete deletion
- Edited messages showing raw i18n keys instead of translated text
- Cache collision preventing deletion of edited messages
- Production environment not loading translation files correctly

Note: Tested and validated with Chatwoot v4.1 in production environment
2025-10-03 14:47:24 -03:00
Vitordotpy
c132379b3a fix(chatwoot): ajustar lógica de verificação de conversas e cache
Este commit modifica a lógica de verificação de conversas no serviço Chatwoot, garantindo que a busca por conversas ativas seja priorizada em relação ao uso de cache. A verificação de cache foi removida em pontos críticos para evitar que conversas desatualizadas sejam utilizadas, melhorando a precisão na recuperação de dados. Além disso, a lógica de reabertura de conversas foi refinada para garantir que as interações sejam tratadas corretamente, mantendo a experiência do usuário mais fluida.
2025-09-29 15:26:24 -03:00
Vitordotpy
f7862637b1 fix(chatwoot): otimizar lógica de reabertura de conversas e notificação de conexão
Este commit introduz melhorias na integração com o Chatwoot, focando na reabertura de conversas e na notificação de conexão. A lógica foi refatorada para centralizar a busca por conversas abertas e a reabertura de conversas resolvidas, garantindo que interações não sejam perdidas. Além disso, foi implementado um intervalo mínimo para notificações de conexão, evitando mensagens excessivas e melhorando a experiência do usuário.
2025-09-28 22:38:45 -03:00
Vitordotpy
0d8e8bc0fb fix(chatwoot): corrige reabertura de conversas e loop de conexão
Este commit aborda duas questões críticas na integração com o Chatwoot para melhorar a estabilidade e a experiência do agente.

Primeiro, as conversas que já estavam marcadas como "resolvidas" no Chatwoot não eram reabertas automaticamente quando o cliente enviava uma nova mensagem. Isso foi corrigido para que o sistema verifique o status da conversa e a reabra, garantindo que nenhuma nova interação seja perdida.

Segundo, um bug no tratamento do evento de conexão fazia com que a mensagem de status "Conexão estabelecida com sucesso" fosse enviada repetidamente, poluindo o histórico da conversa. A lógica foi ajustada para garantir que esta notificação seja enviada apenas uma vez por evento de conexão.
2025-09-28 22:19:36 -03:00
Vitordotpy
5dc1d02d0a refactor(chatbot): melhorar tratamento de erros em mensagens no Chatwoot
- Implementada a função `handleStaleConversationError` para centralizar a lógica de tratamento de erros relacionados a conversas não encontradas.
- A lógica de retry foi aprimorada para as funções `createMessage` e `sendData`, garantindo que as operações sejam reprocessadas corretamente em caso de falhas.
- Removido código duplicado e melhorada a legibilidade do serviço Chatwoot.
2025-09-25 17:38:10 -03:00
Vitor Manoel Santos Moura
8697329f71 Update src/api/integrations/chatbot/chatwoot/services/chatwoot.service.ts
aplicação de desestruturação de objetos que é uma boa prática do ts

Co-authored-by: sourcery-ai[bot] <58596630+sourcery-ai[bot]@users.noreply.github.com>
2025-09-25 17:30:43 -03:00
Vitor Manoel Santos Moura
58b5561f72 Update src/api/integrations/chatbot/chatwoot/services/chatwoot.service.ts
aplicação de desestruturação de objetos que é uma boa prática do ts

Co-authored-by: sourcery-ai[bot] <58596630+sourcery-ai[bot]@users.noreply.github.com>
2025-09-25 17:30:30 -03:00
Vitordotpy
093515555d refactor(chatbot): refatorar conexão com PostgreSQL e melhorar tratamento de mensagens
- Alterado método de obtenção da conexão PostgreSQL para ser assíncrono, melhorando a gestão de conexões.
- Implementada lógica de retry para criação de mensagens e conversas, garantindo maior robustez em caso de falhas.
- Ajustadas chamadas de consulta ao banco de dados para utilizar a nova abordagem de conexão.
- Adicionada nova propriedade `messageBodyForRetry` para facilitar o reenvio de mensagens em caso de erro.
2025-09-25 17:08:40 -03:00
Davidson Gomes
5e08628d89 refactor(eslint): change unused vars rule to error and update error handling in services
- Update ESLint configuration to set `@typescript-eslint/no-unused-vars` from 'warn' to 'error' for stricter linting.
- Refactor error handling in various services to omit error variable in catch blocks for cleaner code.
2025-09-18 14:59:33 -03:00
Davidson Gomes
486645fb08 chore: update Baileys dependency to version 7.0.0-rc.3 and improve message key handling in WhatsApp service
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2025-09-15 16:21:33 -03:00
Davidson Gomes
d31d6fa554 refactor: replace JSON path queries with raw SQL in Baileys and Chatwoot services to improve message retrieval and update logic
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2025-09-09 16:18:15 -03:00
Davidson Gomes
21502b996d fix: enhance message content sanitization in Baileys service and improve message retrieval logic in Chatwoot service 2025-09-09 12:50:51 -03:00
Davidson Gomes
3ecf288daf Revert "Ignore events that are not messages (like EPHEMERAL_SYNC_RESPONSE)" 2025-09-08 14:45:29 -03:00
Willian Coqueiro
5191438acf fix: update error handling messages and correct group parameter in createContact method 2025-07-25 12:02:17 +00:00
Rafael Souza
afd0e01ddb fix lint 2025-07-17 15:59:33 -03:00
Rafael Souza
b3dae7a68e Ignore events that are not messages 2025-07-17 15:40:31 -03:00
Rafael Souza
44d4781f6f Ignore events that are not messages 2025-07-17 15:37:37 -03:00
Rafael Souza
e304b1dcdf Fix erro key 2025-07-17 15:32:25 -03:00
Rafael Souza
f8f2153cb4 Fix erro key 2025-07-17 15:29:04 -03:00
Davidson Gomes
e321609b93 refactor: Simplify conditional check for contact updates in ChatwootService
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2025-07-14 14:52:02 -03:00
Willian Coqueiro
37319966db Remove redudantent code 2025-07-09 18:42:35 +00:00
Willian Coqueiro
630f5c5624 fix:
- [Baileys] Trocar @lids em remoteJid por senderPn em todos os serviços;
 - [Baileys] Adicionar valor @lid recebido em remoteJid para previousRemoteJid (Posteriormente utilizasse em ChatwootService);
 - Minors fixes;
2025-07-09 18:35:57 +00:00
Willian Coqueiro
6c0082cd7a feat: adicionar funcionalidade de mesclagem de contatos no Chatwoot 2025-06-17 22:33:51 +00:00
Willian Coqueiro
1afa8df556 refactor(chatwoot): simplify findContact method and update contact creation logic 2025-06-13 19:36:13 +00:00
Davidson Gomes
bfb044b234 feat(whatsapp): enhance contact handling and configuration logic
- Added support for `lid` in WhatsApp numbers router to improve contact identification.
- Updated the contact retrieval logic to accept an object with `phone_number` and `identifier` for better clarity and consistency.
- Enhanced error handling and logging in the Chatwoot service for improved traceability during contact creation and updates.
- Implemented automatic search for the latest WhatsApp version if the CONFIG_SESSION_PHONE_VERSION variable is not set, ensuring users have the most up-to-date integration.
2025-06-13 14:58:01 -03:00
Davidson Gomes
c17b48bca0 fix(chatwoot.service): improve number retrieval logic for message senders
- Enhanced the logic for retrieving sender numbers by introducing a new method that prioritizes senderPn, followed by participant and remoteJid.
- This change ensures more reliable identification of message senders across different scenarios.
2025-06-13 09:10:29 -03:00
Davidson Gomes
534c54a171 fix(chatwoot.service): enhance contact retrieval logic and normalize identifiers
- Updated contact retrieval to handle cases where the identifier is not found, specifically for @lid scenarios.
- Introduced a new method to normalize contact identifiers, prioritizing senderLid and participantLid.
- Improved logging for better traceability during contact lookups and conversation handling.
2025-06-13 08:28:09 -03:00
Davidson Gomes
1eb2c848f7 fix(chatwoot.service): add isLid parameter to service methods for enhanced functionality
- Introduced a new boolean parameter `isLid` in relevant methods to improve the handling of conversation data.
- Updated conditionals to incorporate `isLid` for more precise data management.
- Ensured backward compatibility by maintaining existing functionality while enhancing the service's capabilities.
2025-06-12 12:02:38 -03:00
Davidson Gomes
7cfc359be9 chore: update package-lock.json and refactor WhatsApp Baileys service
- Added new dependency `audio-decode` version 2.2.3.
- Introduced `@eshaz/web-worker` version 1.2.2 with its metadata.
- Refactored `userDevicesCache` initialization and various object destructuring for improved readability in `whatsapp.baileys.service.ts`.
- Streamlined multiple object property assignments for better code clarity.
- Removed deprecated `@typescript-eslint/project-service` and related packages from package-lock.json.
2025-06-12 12:01:01 -03:00
Davidson Gomes
421e762c2d fix(chatwoot.service): Ensure conversation checks are robust before toggling status
- Added null checks for conversation object in reopenConversation mode and when finding unresolved conversations.
- Improved logging for better debugging of conversation retrieval.
2025-06-12 11:18:59 -03:00
Willian Coqueiro
fb18267ac5 fix: eslint 2025-05-27 02:10:15 +00:00
Willian Coqueiro
fc5965938e fix: improve createConversation method with caching and locking mechanisms 2025-05-27 01:31:06 +00:00
Willian Coqueiro
0cdc67effe fix: eslint 2025-05-23 02:40:05 +00:00
Willian Coqueiro
0b2d8a752f fix: melhora o tratamento de erros e otimiza a consulta de IDs de origem no Chatwoot 2025-05-23 02:13:46 +00:00
Willian Coqueiro
3459d61eff fix: Corrige o PR1481 2025-05-22 20:03:32 +00:00
Willian Coqueiro
8b15c11817 chore: adiciona suporte para extensão de arquivo .tif no envio de documentos 2025-05-22 03:38:57 +00:00
Willian Coqueiro
272a4de236 chore: possibilita o envio de medias do tipo svg e tiff vindas do Chatwoot 2025-05-22 03:29:16 +00:00
Willian Coqueiro
0ca109e9d6 chore: possibilita o envio de medias do tipo .svg 2025-05-22 03:02:04 +00:00
Davidson Gomes
9cedf31eed feat(env): enhance webhook configuration and SSL support
- Added new environment variables for SSL configuration, including `SSL_CONF_PRIVKEY` and `SSL_CONF_FULLCHAIN`, to support secure connections.
- Introduced additional webhook configuration options in the `.env.example` file, such as `WEBHOOK_REQUEST_TIMEOUT_MS`, `WEBHOOK_RETRY_MAX_ATTEMPTS`, and related retry settings to improve webhook resilience and error handling.
- Updated the `bootstrap` function in `main.ts` to handle SSL certificate loading failures gracefully, falling back to HTTP if necessary.
- Enhanced error handling and logging in the `BusinessStartupService` to ensure better traceability and robustness when processing messages.

This commit focuses on improving the security and reliability of webhook interactions while ensuring that the application can handle SSL configurations effectively.
2025-05-21 17:55:00 -03:00
Davidson Gomes
fcde1f9acc Merge pull request #1481 from AlexSzefezuk/fix-chatwoot-import
Fix-chatwoot-import
2025-05-21 13:54:51 -03:00
Alex Szefezuk
2545013040 fix: enable sourceId exists in a conversation 2025-05-21 10:36:26 -03:00