feat: Sync lost messages on chatwoot

Runs the sync method every 30min

src/api/integrations/chatbot/chatwoot/controllers/chatwoot.controller.ts

@@ -54,7 +54,7 @@ export class ChatwootController {
     return response;
   }
 
-  public async findChatwoot(instance: InstanceDto) {
+  public async findChatwoot(instance: InstanceDto): Promise<ChatwootDto & { webhook_url: string }> {
     if (!this.configService.get<Chatwoot>('CHATWOOT').ENABLED) throw new BadRequestException('Chatwoot is disabled');
 
     const result = await this.chatwootService.find(instance);

src/api/integrations/chatbot/chatwoot/services/chatwoot.service.ts

@@ -7,7 +7,7 @@ import { PrismaRepository } from '@api/repository/repository.service';
 import { CacheService } from '@api/services/cache.service';
 import { WAMonitoringService } from '@api/services/monitor.service';
 import { Events } from '@api/types/wa.types';
-import { Chatwoot, ConfigService, HttpServer } from '@config/env.config';
+import { Chatwoot, ConfigService, Database, HttpServer } from '@config/env.config';
 import { Logger } from '@config/logger.config';
 import ChatwootClient, {
   ChatwootAPIConfig,
@@ -24,6 +24,7 @@ import i18next from '@utils/i18n';
 import { sendTelemetry } from '@utils/sendTelemetry';
 import axios from 'axios';
 import { proto } from 'baileys';
+import dayjs from 'dayjs';
 import FormData from 'form-data';
 import Jimp from 'jimp';
 import Long from 'long';
@@ -53,7 +54,7 @@ export class ChatwootService {
 
   private pgClient = postgresClient.getChatwootConnection();
 
-  private async getProvider(instance: InstanceDto) {
+  private async getProvider(instance: InstanceDto): Promise<ChatwootModel | null> {
     const cacheKey = `${instance.instanceName}:getProvider`;
     if (await this.cache.has(cacheKey)) {
       const provider = (await this.cache.get(cacheKey)) as ChatwootModel;
@@ -715,7 +716,7 @@ export class ChatwootService {
     }
   }
 
-  public async getInbox(instance: InstanceDto) {
+  public async getInbox(instance: InstanceDto): Promise<inbox | null> {
     const cacheKey = `${instance.instanceName}:getInbox`;
     if (await this.cache.has(cacheKey)) {
       return (await this.cache.get(cacheKey)) as inbox;
@@ -839,12 +840,6 @@ export class ChatwootService {
       return null;
     }
 
-    if (!this.configService.get<Chatwoot>('CHATWOOT').BOT_CONTACT) {
-      this.logger.log('Chatwoot bot contact is disabled');
-
-      return true;
-    }
-
     const contact = await this.findContact(instance, '123456');
 
     if (!contact) {
@@ -1186,10 +1181,10 @@ export class ChatwootService {
 
       const cwBotContact = this.configService.get<Chatwoot>('CHATWOOT').BOT_CONTACT;
 
-      if (cwBotContact && chatId === '123456' && body.message_type === 'outgoing') {
+      if (chatId === '123456' && body.message_type === 'outgoing') {
         const command = messageReceived.replace('/', '');
 
-        if (command.includes('init') || command.includes('iniciar')) {
+        if (cwBotContact && (command.includes('init') || command.includes('iniciar'))) {
           const state = waInstance?.connectionStatus?.state;
 
           if (state !== 'open') {
@@ -1242,7 +1237,7 @@ export class ChatwootService {
           }
         }
 
-        if (command === 'disconnect' || command === 'desconectar') {
+        if (cwBotContact && (command === 'disconnect' || command === 'desconectar')) {
           const msgLogout = i18next.t('cw.inbox.disconnect', {
             inboxName: body.inbox.name,
           });
@@ -1532,7 +1527,7 @@ export class ChatwootService {
       'audioMessage',
       'videoMessage',
       'stickerMessage',
-      'viewOnceMessageV2'
+      'viewOnceMessageV2',
     ];
 
     const messageKeys = Object.keys(message);
@@ -1586,8 +1581,10 @@ export class ChatwootService {
       liveLocationMessage: msg.liveLocationMessage,
       listMessage: msg.listMessage,
       listResponseMessage: msg.listResponseMessage,
-      viewOnceMessageV2: msg?.message?.viewOnceMessageV2?.message?.imageMessage?.url || msg?.message?.viewOnceMessageV2?.message?.videoMessage?.url || msg?.message?.viewOnceMessageV2?.message?.audioMessage?.url,
-
+      viewOnceMessageV2:
+        msg?.message?.viewOnceMessageV2?.message?.imageMessage?.url ||
+        msg?.message?.viewOnceMessageV2?.message?.videoMessage?.url ||
+        msg?.message?.viewOnceMessageV2?.message?.audioMessage?.url,
     };
 
     return types;
@@ -2376,4 +2373,63 @@ export class ChatwootService {
       this.logger.error(`Error on update avatar in recent conversations: ${error.toString()}`);
     }
   }
+
+  public async syncLostMessages(
+    instance: InstanceDto,
+    chatwootConfig: ChatwootDto,
+    prepareMessage: (message: any) => any,
+  ) {
+    if (!this.isImportHistoryAvailable()) {
+      return;
+    }
+    if (!this.configService.get<Database>('DATABASE').SAVE_DATA.MESSAGE_UPDATE) {
+      return;
+    }
+
+    const inbox = await this.getInbox(instance);
+
+    const sqlMessages = `select * from messages m
+    where account_id = ${chatwootConfig.accountId}
+    and inbox_id = ${inbox.id}
+    and created_at >= now() - interval '6h'
+    order by created_at desc`;
+
+    const messagesData = (await this.pgClient.query(sqlMessages))?.rows;
+    const ids: string[] = messagesData
+      .filter((message) => !!message.source_id)
+      .map((message) => message.source_id.replace('WAID:', ''));
+
+    const savedMessages = await this.prismaRepository.message.findMany({
+      where: {
+        Instance: { name: instance.instanceName },
+        messageTimestamp: { gte: dayjs().subtract(6, 'hours').unix() },
+        AND: ids.map((id) => ({ key: { path: ['id'], not: id } })),
+      },
+    });
+
+    const filteredMessages = savedMessages.filter(
+      (msg: any) => !chatwootImport.isIgnorePhoneNumber(msg.key?.remoteJid),
+    );
+    const messagesRaw: any[] = [];
+    for (const m of filteredMessages) {
+      if (!m.message || !m.key || !m.messageTimestamp) {
+        continue;
+      }
+
+      if (Long.isLong(m?.messageTimestamp)) {
+        m.messageTimestamp = m.messageTimestamp?.toNumber();
+      }
+
+      messagesRaw.push(prepareMessage(m as any));
+    }
+
+    this.addHistoryMessages(
+      instance,
+      messagesRaw.filter((msg) => !chatwootImport.isIgnorePhoneNumber(msg.key?.remoteJid)),
+    );
+
+    await chatwootImport.importHistoryMessages(instance, this, inbox, this.provider);
+    const waInstance = this.waMonitor.waInstances[instance.instanceName];
+    waInstance.clearCacheChatwoot();
+  }
 }

src/api/integrations/chatbot/chatwoot/utils/chatwoot-import-helper.ts

@@ -50,7 +50,7 @@ class ChatwootImport {
     const actualValue = this.historyMessages.has(instance.instanceName)
       ? this.historyMessages.get(instance.instanceName)
       : [];
-    this.historyMessages.set(instance.instanceName, actualValue.concat(messagesRaw));
+    this.historyMessages.set(instance.instanceName, [...actualValue, ...messagesRaw]);
   }
 
   public addHistoryContacts(instance: InstanceDto, contactsRaw: Contact[]) {
@@ -169,6 +169,24 @@ class ChatwootImport {
     }
   }
 
+  private async getExistingSourceIds(sourceIds: string[]): Promise<Set<string>> {
+    const existingSourceIdsSet = new Set<string>();
+
+    if (sourceIds.length === 0) {
+      return existingSourceIdsSet;
+    }
+
+    const query = 'SELECT source_id FROM messages WHERE source_id = ANY($1)';
+    const pgClient = postgresClient.getChatwootConnection();
+    const result = await pgClient.query(query, [sourceIds]);
+
+    for (const row of result.rows) {
+      existingSourceIdsSet.add(row.source_id);
+    }
+
+    return existingSourceIdsSet;
+  }
+
   public async importHistoryMessages(
     instance: InstanceDto,
     chatwootService: ChatwootService,
@@ -185,7 +203,7 @@ class ChatwootImport {
 
       let totalMessagesImported = 0;
 
-      const messagesOrdered = this.historyMessages.get(instance.instanceName) || [];
+      let messagesOrdered = this.historyMessages.get(instance.instanceName) || [];
       if (messagesOrdered.length === 0) {
         return 0;
       }
@@ -216,6 +234,8 @@ class ChatwootImport {
         });
       });
 
+      const existingSourceIds = await this.getExistingSourceIds(messagesOrdered.map((message: any) => message.key.id));
+      messagesOrdered = messagesOrdered.filter((message: any) => !existingSourceIds.has(message.key.id));
       // processing messages in batch
       const batchSize = 4000;
       let messagesChunk: Message[] = this.sliceIntoChunks(messagesOrdered, batchSize);
@@ -233,8 +253,8 @@ class ChatwootImport {
 
           // inserting messages in chatwoot db
           let sqlInsertMsg = `INSERT INTO messages
-            (content, account_id, inbox_id, conversation_id, message_type, private, content_type,
-            sender_type, sender_id, created_at, updated_at) VALUES `;
+            (content, processed_message_content, account_id, inbox_id, conversation_id, message_type, private, content_type,
+            sender_type, sender_id, source_id, created_at, updated_at) VALUES `;
           const bindInsertMsg = [provider.accountId, inbox.id];
 
           messagesByPhoneNumber.forEach((messages: any[], phoneNumber: string) => {
@@ -269,11 +289,14 @@ class ChatwootImport {
               bindInsertMsg.push(message.key.fromMe ? chatwootUser.user_id : fksChatwoot.contact_id);
               const bindSenderId = `$${bindInsertMsg.length}`;
 
+              bindInsertMsg.push('WAID:' + message.key.id);
+              const bindSourceId = `$${bindInsertMsg.length}`;
+
               bindInsertMsg.push(message.messageTimestamp as number);
               const bindmessageTimestamp = `$${bindInsertMsg.length}`;
 
-              sqlInsertMsg += `(${bindContent}, $1, $2, ${bindConversationId}, ${bindMessageType}, FALSE, 0,
-                  ${bindSenderType},${bindSenderId}, to_timestamp(${bindmessageTimestamp}), to_timestamp(${bindmessageTimestamp})),`;
+              sqlInsertMsg += `(${bindContent}, ${bindContent}, $1, $2, ${bindConversationId}, ${bindMessageType}, FALSE, 0,
+                  ${bindSenderType},${bindSenderId},${bindSourceId}, to_timestamp(${bindmessageTimestamp}), to_timestamp(${bindmessageTimestamp})),`;
             });
           });
           if (bindInsertMsg.length > 2) {