diff --git a/src/api/integrations/channel/whatsapp/whatsapp.baileys.service.ts b/src/api/integrations/channel/whatsapp/whatsapp.baileys.service.ts
index a30e1024..6986bb29 100644
--- a/src/api/integrations/channel/whatsapp/whatsapp.baileys.service.ts
+++ b/src/api/integrations/channel/whatsapp/whatsapp.baileys.service.ts
@@ -1723,6 +1723,9 @@ export class BaileysStartupService extends ChannelStartupService {
           }
 
           if (settings?.msgCall?.trim().length > 0 && call.status == 'offer') {
+            if (call.from.endsWith('@lid')) {
+              call.from = await this.client.signalRepository.lidMapping.getPNForLID(call.from as string);
+            }
             const msg = await this.client.sendMessage(call.from, { text: settings.msgCall });
 
             this.client.ev.emit('messages.upsert', { messages: [msg], type: 'notify' });
diff --git a/src/api/integrations/chatbot/chatwoot/services/chatwoot.service.ts b/src/api/integrations/chatbot/chatwoot/services/chatwoot.service.ts
index b1e95f07..a50fce38 100644
--- a/src/api/integrations/chatbot/chatwoot/services/chatwoot.service.ts
+++ b/src/api/integrations/chatbot/chatwoot/services/chatwoot.service.ts
@@ -678,7 +678,7 @@ export class ChatwootService {
         }
 
         const isGroup = remoteJid.includes('@g.us');
-        const chatId = isGroup ? remoteJid : remoteJid.split('@')[0];
+        const chatId = isGroup ? remoteJid : remoteJid.split('@')[0].split(':')[0];
         let nameContact = !body.key.fromMe ? body.pushName : chatId;
         const filterInbox = await this.getInbox(instance);
         if (!filterInbox) return null;