Merge branch 'feature/connect-chatwoot' into develop

Docker/.env.example

@@ -92,4 +92,7 @@ AUTHENTICATION_JWT_SECRET='L0YWtjb2w554WFqPG'
 AUTHENTICATION_INSTANCE_MODE=server # container or server
 # if you are using container mode, set the container name and the webhook url to default instance
 AUTHENTICATION_INSTANCE_NAME=evolution
-AUTHENTICATION_INSTANCE_WEBHOOK_URL='<url>'
+AUTHENTICATION_INSTANCE_WEBHOOK_URL='<url>'
+AUTHENTICATION_INSTANCE_CHATWOOT_ACCOUNT_ID=1
+AUTHENTICATION_INSTANCE_CHATWOOT_TOKEN=123456
+AUTHENTICATION_INSTANCE_CHATWOOT_URL='<url>'

Dockerfile

@@ -88,6 +88,9 @@ ENV AUTHENTICATION_JWT_SECRET="L=0YWt]b2w[WF>#>:&E`"
 
 ENV AUTHENTICATION_INSTANCE_NAME=$AUTHENTICATION_INSTANCE_NAME
 ENV AUTHENTICATION_INSTANCE_WEBHOOK_URL=$AUTHENTICATION_INSTANCE_WEBHOOK_URL
+ENV AUTHENTICATION_INSTANCE_CHATWOOT_ACCOUNT_ID=$AUTHENTICATION_INSTANCE_CHATWOOT_ACCOUNT_ID
+ENV AUTHENTICATION_INSTANCE_CHATWOOT_TOKEN=$AUTHENTICATION_INSTANCE_CHATWOOT_TOKEN
+ENV AUTHENTICATION_INSTANCE_CHATWOOT_URL=$AUTHENTICATION_INSTANCE_CHATWOOT_URL
 ENV AUTHENTICATION_INSTANCE_MODE=$AUTHENTICATION_INSTANCE_MODE
 
 RUN npm install

package.json

@@ -42,6 +42,7 @@
   "dependencies": {
     "@adiwajshing/keyed-db": "^0.2.4",
     "@ffmpeg-installer/ffmpeg": "^1.1.0",
+    "@figuro/chatwoot-sdk": "^1.1.14",
     "@hapi/boom": "^10.0.1",
     "@whiskeysockets/baileys": "github:vphelipe/WhiskeySockets-Baileys#master",
     "axios": "^1.3.5",

src/config/env.config.ts

@@ -98,6 +98,9 @@ export type Instance = {
   NAME: string;
   WEBHOOK_URL: string;
   MODE: string;
+  CHATWOOT_ACCOUNT_ID: string;
+  CHATWOOT_TOKEN: string;
+  CHATWOOT_URL: string;
 };
 export type Auth = {
   API_KEY: ApiKey;
@@ -275,6 +278,9 @@ export class ConfigService {
           NAME: process.env.AUTHENTICATION_INSTANCE_NAME,
           WEBHOOK_URL: process.env.AUTHENTICATION_INSTANCE_WEBHOOK_URL,
           MODE: process.env.AUTHENTICATION_INSTANCE_MODE,
+          CHATWOOT_ACCOUNT_ID: process.env.AUTHENTICATION_INSTANCE_CHATWOOT_ACCOUNT_ID,
+          CHATWOOT_TOKEN: process.env.AUTHENTICATION_INSTANCE_CHATWOOT_TOKEN,
+          CHATWOOT_URL: process.env.AUTHENTICATION_INSTANCE_CHATWOOT_URL,
         },
       },
     };

src/dev-env.yml

@@ -11,7 +11,7 @@ SERVER:
 
 CORS:
   ORIGIN:
-    - '*'
+    - "*"
     # - yourdomain.com
   METHODS:
     - POST
@@ -63,7 +63,7 @@ CLEAN_STORE:
 DATABASE:
   ENABLED: false
   CONNECTION:
-    URI: 'mongodb://root:root@localhost:27017/?authSource=admin&readPreference=primary&ssl=false&directConnection=true'
+    URI: "mongodb://root:root@localhost:27017/?authSource=admin&readPreference=primary&ssl=false&directConnection=true"
     DB_PREFIX_NAME: evolution
   # Choose the data you want to save in the application's database or store
   SAVE_DATA:
@@ -75,8 +75,8 @@ DATABASE:
 
 REDIS:
   ENABLED: false
-  URI: 'redis://localhost:6379'
+  URI: "redis://localhost:6379"
-  PREFIX_KEY: 'evolution'
+  PREFIX_KEY: "evolution"
 
 # Global Webhook Settings
 # Each instance's Webhook URL and events will be requested at the time it is created
@@ -88,7 +88,7 @@ WEBHOOK:
     # With this option activated, you work with a url per webhook event, respecting the global url and the name of each event
     WEBHOOK_BY_EVENTS: false
   # Automatically maps webhook paths
-  # Set the events you want to hear  
+  # Set the events you want to hear
   EVENTS:
     APPLICATION_STARTUP: false
     QRCODE_UPDATED: true
@@ -113,7 +113,7 @@ WEBHOOK:
 
 CONFIG_SESSION_PHONE:
   # Name that will be displayed on smartphone connection
-  CLIENT: 'Evolution API'
+  CLIENT: "Evolution API"
   NAME: chrome # chrome | firefox | edge | opera | safari
 
 # Set qrcode display limit
@@ -137,8 +137,11 @@ AUTHENTICATION:
     SECRET: L=0YWt]b2w[WF>#>:&E`
   # Set the instance name and webhook url to create an instance in init the application
   INSTANCE:
-  # With this option activated, you work with a url per webhook event, respecting the local url and the name of each event
+    # With this option activated, you work with a url per webhook event, respecting the local url and the name of each event
     MODE: server # container or server
     # if you are using container mode, set the container name and the webhook url to default instance
     NAME: evolution
     WEBHOOK_URL: <url>
+    CHATWOOT_ACCOUNT_ID: 1
+    CHATWOOT_TOKEN: 123456
+    CHATWOOT_URL: <url>

src/validate/validate.schema.ts

@@ -857,3 +857,16 @@ export const webhookSchema: JSONSchema7 = {
   required: ['url', 'enabled'],
   ...isNotEmpty('url'),
 };
+
+export const chatwootSchema: JSONSchema7 = {
+  $id: v4(),
+  type: 'object',
+  properties: {
+    enabled: { type: 'boolean', enum: [true, false] },
+    account_id: { type: 'string' },
+    token: { type: 'string' },
+    url: { type: 'string' },
+  },
+  required: ['enabled', 'account_id', 'token', 'url'],
+  ...isNotEmpty('account_id', 'token', 'url'),
+};

src/whatsapp/controllers/chatwoot.controller.ts

@@ -0,0 +1,55 @@
+import { isURL } from 'class-validator';
+import { BadRequestException } from '../../exceptions';
+import { InstanceDto } from '../dto/instance.dto';
+import { ChatwootDto } from '../dto/chatwoot.dto';
+import { ChatwootService } from '../services/chatwoot.service';
+import { Logger } from '../../config/logger.config';
+
+const logger = new Logger('ChatwootController');
+
+export class ChatwootController {
+  constructor(private readonly chatwootService: ChatwootService) {}
+
+  public async createChatwoot(instance: InstanceDto, data: ChatwootDto) {
+    logger.verbose(
+      'requested createChatwoot from ' + instance.instanceName + ' instance',
+    );
+
+    if (data.enabled) {
+      if (!isURL(data.url, { require_tld: false })) {
+        throw new BadRequestException('url is not valid');
+      }
+
+      if (!data.account_id) {
+        throw new BadRequestException('account_id is required');
+      }
+
+      if (!data.token) {
+        throw new BadRequestException('token is required');
+      }
+    }
+
+    if (!data.enabled) {
+      logger.verbose('chatwoot disabled');
+      data.account_id = '';
+      data.token = '';
+      data.url = '';
+    }
+
+    data.name_inbox = instance.instanceName;
+
+    return this.chatwootService.create(instance, data);
+  }
+
+  public async findChatwoot(instance: InstanceDto) {
+    logger.verbose('requested findChatwoot from ' + instance.instanceName + ' instance');
+    return this.chatwootService.find(instance);
+  }
+
+  public async receiveWebhook(instance: InstanceDto, data: any) {
+    logger.verbose(
+      'requested receiveWebhook from ' + instance.instanceName + ' instance',
+    );
+    return this.chatwootService.receiveWebhook(instance, data);
+  }
+}

src/whatsapp/controllers/instance.controller.ts

@@ -8,6 +8,7 @@ import { AuthService, OldToken } from '../services/auth.service';
 import { WAMonitoringService } from '../services/monitor.service';
 import { WAStartupService } from '../services/whatsapp.service';
 import { WebhookService } from '../services/webhook.service';
+import { ChatwootService } from '../services/chatwoot.service';
 import { Logger } from '../../config/logger.config';
 import { wa } from '../types/wa.types';
 import { RedisCache } from '../../db/redis.client';
@@ -20,6 +21,7 @@ export class InstanceController {
     private readonly eventEmitter: EventEmitter2,
     private readonly authService: AuthService,
     private readonly webhookService: WebhookService,
+    private readonly chatwootService: ChatwootService,
     private readonly cache: RedisCache,
   ) {}
 
@@ -32,6 +34,9 @@ export class InstanceController {
     events,
     qrcode,
     token,
+    chatwoot_account_id,
+    chatwoot_token,
+    chatwoot_url,
   }: InstanceDto) {
     this.logger.verbose('requested createInstance from ' + instanceName + ' instance');
 
@@ -73,34 +78,70 @@ export class InstanceController {
 
       this.logger.verbose('hash: ' + hash + ' generated');
 
-      let getEvents: string[];
+      if (!chatwoot_account_id || !chatwoot_token || !chatwoot_url) {
+        let getEvents: string[];
 
-      if (webhook) {
+        if (webhook) {
-        this.logger.verbose('creating webhook');
+          this.logger.verbose('creating webhook');
-        try {
+          try {
-          this.webhookService.create(instance, {
+            this.webhookService.create(instance, {
-            enabled: true,
+              enabled: true,
-            url: webhook,
+              url: webhook,
-            events,
+              events,
-            webhook_by_events,
+              webhook_by_events,
-          });
+            });
 
-          getEvents = (await this.webhookService.find(instance)).events;
+            getEvents = (await this.webhookService.find(instance)).events;
-        } catch (error) {
+          } catch (error) {
-          this.logger.log(error);
+            this.logger.log(error);
+          }
         }
+
+        this.logger.verbose('instance created');
+        this.logger.verbose({
+          instance: {
+            instanceName: instance.instanceName,
+            status: 'created',
+          },
+          hash,
+          webhook,
+          events: getEvents,
+        });
+
+        return {
+          instance: {
+            instanceName: instance.instanceName,
+            status: 'created',
+          },
+          hash,
+          webhook,
+          events: getEvents,
+        };
       }
 
-      this.logger.verbose('instance created');
+      if (!chatwoot_account_id) {
-      this.logger.verbose({
+        throw new BadRequestException('account_id is required');
-        instance: {
+      }
-          instanceName: instance.instanceName,
+
-          status: 'created',
+      if (!chatwoot_token) {
-        },
+        throw new BadRequestException('token is required');
-        hash,
+      }
-        webhook,
+
-        events: getEvents,
+      if (!chatwoot_url) {
-      });
+        throw new BadRequestException('url is required');
+      }
+
+      try {
+        this.chatwootService.create(instance, {
+          enabled: true,
+          account_id: chatwoot_account_id,
+          token: chatwoot_token,
+          url: chatwoot_url,
+          name_inbox: instance.instanceName,
+        });
+      } catch (error) {
+        this.logger.log(error);
+      }
 
       return {
         instance: {
@@ -108,8 +149,13 @@ export class InstanceController {
           status: 'created',
         },
         hash,
-        webhook,
+        chatwoot: {
-        events: getEvents,
+          enabled: true,
+          account_id: chatwoot_account_id,
+          token: chatwoot_token,
+          url: chatwoot_url,
+          name_inbox: instance.instanceName,
+        },
       };
     } else {
       this.logger.verbose('server mode');
@@ -141,45 +187,83 @@ export class InstanceController {
 
       this.logger.verbose('hash: ' + hash + ' generated');
 
-      let getEvents: string[];
+      if (!chatwoot_account_id || !chatwoot_token || !chatwoot_url) {
+        let getEvents: string[];
 
-      if (webhook) {
+        if (webhook) {
-        this.logger.verbose('creating webhook');
+          this.logger.verbose('creating webhook');
-        try {
+          try {
-          this.webhookService.create(instance, {
+            this.webhookService.create(instance, {
-            enabled: true,
+              enabled: true,
-            url: webhook,
+              url: webhook,
-            events,
+              events,
-            webhook_by_events,
+              webhook_by_events,
-          });
+            });
 
-          getEvents = (await this.webhookService.find(instance)).events;
+            getEvents = (await this.webhookService.find(instance)).events;
-        } catch (error) {
+          } catch (error) {
-          this.logger.log(error);
+            this.logger.log(error);
+          }
         }
+
+        let getQrcode: wa.QrCode;
+
+        if (qrcode) {
+          this.logger.verbose('creating qrcode');
+          await instance.connectToWhatsapp();
+          await delay(2000);
+          getQrcode = instance.qrCode;
+        }
+
+        this.logger.verbose('instance created');
+        this.logger.verbose({
+          instance: {
+            instanceName: instance.instanceName,
+            status: 'created',
+          },
+          hash,
+          webhook,
+          webhook_by_events,
+          events: getEvents,
+          qrcode: getQrcode,
+        });
+
+        return {
+          instance: {
+            instanceName: instance.instanceName,
+            status: 'created',
+          },
+          hash,
+          webhook,
+          webhook_by_events,
+          events: getEvents,
+          qrcode: getQrcode,
+        };
       }
 
-      let getQrcode: wa.QrCode;
+      if (!chatwoot_account_id) {
-
+        throw new BadRequestException('account_id is required');
-      if (qrcode) {
-        this.logger.verbose('creating qrcode');
-        await instance.connectToWhatsapp();
-        await delay(2000);
-        getQrcode = instance.qrCode;
       }
 
-      this.logger.verbose('instance created');
+      if (!chatwoot_token) {
-      this.logger.verbose({
+        throw new BadRequestException('token is required');
-        instance: {
+      }
-          instanceName: instance.instanceName,
+
-          status: 'created',
+      if (!chatwoot_url) {
-        },
+        throw new BadRequestException('url is required');
-        hash,
+      }
-        webhook,
+
-        webhook_by_events,
+      try {
-        events: getEvents,
+        this.chatwootService.create(instance, {
-        qrcode: getQrcode,
+          enabled: true,
-      });
+          account_id: chatwoot_account_id,
+          token: chatwoot_token,
+          url: chatwoot_url,
+          name_inbox: instance.instanceName,
+        });
+      } catch (error) {
+        this.logger.log(error);
+      }
 
       return {
         instance: {
@@ -187,10 +271,13 @@ export class InstanceController {
           status: 'created',
         },
         hash,
-        webhook,
+        chatwoot: {
-        webhook_by_events,
+          enabled: true,
-        events: getEvents,
+          account_id: chatwoot_account_id,
-        qrcode: getQrcode,
+          token: chatwoot_token,
+          url: chatwoot_url,
+          name_inbox: instance.instanceName,
+        },
       };
     }
   }

src/whatsapp/dto/chatwoot.dto.ts

@@ -0,0 +1,7 @@
+export class ChatwootDto {
+  enabled?: boolean;
+  account_id?: string;
+  token?: string;
+  url?: string;
+  name_inbox?: string;
+}

src/whatsapp/dto/instance.dto.ts

@@ -5,4 +5,7 @@ export class InstanceDto {
   events?: string[];
   qrcode?: boolean;
   token?: string;
+  chatwoot_account_id?: string;
+  chatwoot_token?: string;
+  chatwoot_url?: string;
 }

src/whatsapp/models/chatwoot.model.ts

@@ -0,0 +1,27 @@
+import { Schema } from 'mongoose';
+import { dbserver } from '../../db/db.connect';
+
+export class ChatwootRaw {
+  _id?: string;
+  enabled?: boolean;
+  account_id?: string;
+  token?: string;
+  url?: string;
+  name_inbox?: string;
+}
+
+const chatwootSchema = new Schema<ChatwootRaw>({
+  _id: { type: String, _id: true },
+  enabled: { type: Boolean, required: true },
+  account_id: { type: String, required: true },
+  token: { type: String, required: true },
+  url: { type: String, required: true },
+  name_inbox: { type: String, required: true },
+});
+
+export const ChatwootModel = dbserver?.model(
+  ChatwootRaw.name,
+  chatwootSchema,
+  'chatwoot',
+);
+export type IChatwootModel = typeof ChatwootModel;

src/whatsapp/models/index.ts

@@ -3,3 +3,4 @@ export * from './contact.model';
 export * from './message.model';
 export * from './auth.model';
 export * from './webhook.model';
+export * from './chatwoot.model';

src/whatsapp/repository/chatwoot.repository.ts

@@ -0,0 +1,75 @@
+import { IInsert, Repository } from '../abstract/abstract.repository';
+import { ConfigService } from '../../config/env.config';
+import { join } from 'path';
+import { readFileSync } from 'fs';
+import { IChatwootModel, ChatwootRaw } from '../models';
+import { Logger } from '../../config/logger.config';
+
+export class ChatwootRepository extends Repository {
+  constructor(
+    private readonly chatwootModel: IChatwootModel,
+    private readonly configService: ConfigService,
+  ) {
+    super(configService);
+  }
+
+  private readonly logger = new Logger('ChatwootRepository');
+
+  public async create(data: ChatwootRaw, instance: string): Promise<IInsert> {
+    try {
+      this.logger.verbose('creating chatwoot');
+      if (this.dbSettings.ENABLED) {
+        this.logger.verbose('saving chatwoot to db');
+        const insert = await this.chatwootModel.replaceOne(
+          { _id: instance },
+          { ...data },
+          { upsert: true },
+        );
+
+        this.logger.verbose(
+          'chatwoot saved to db: ' + insert.modifiedCount + ' chatwoot',
+        );
+        return { insertCount: insert.modifiedCount };
+      }
+
+      this.logger.verbose('saving chatwoot to store');
+
+      this.writeStore<ChatwootRaw>({
+        path: join(this.storePath, 'chatwoot'),
+        fileName: instance,
+        data,
+      });
+
+      this.logger.verbose(
+        'chatwoot saved to store in path: ' +
+          join(this.storePath, 'chatwoot') +
+          '/' +
+          instance,
+      );
+
+      this.logger.verbose('chatwoot created');
+      return { insertCount: 1 };
+    } catch (error) {
+      return error;
+    }
+  }
+
+  public async find(instance: string): Promise<ChatwootRaw> {
+    try {
+      this.logger.verbose('finding chatwoot');
+      if (this.dbSettings.ENABLED) {
+        this.logger.verbose('finding chatwoot in db');
+        return await this.chatwootModel.findOne({ _id: instance });
+      }
+
+      this.logger.verbose('finding chatwoot in store');
+      return JSON.parse(
+        readFileSync(join(this.storePath, 'chatwoot', instance + '.json'), {
+          encoding: 'utf-8',
+        }),
+      ) as ChatwootRaw;
+    } catch (error) {
+      return {};
+    }
+  }
+}

src/whatsapp/repository/repository.manager.ts

@@ -4,6 +4,7 @@ import { ContactRepository } from './contact.repository';
 import { MessageUpRepository } from './messageUp.repository';
 import { MongoClient } from 'mongodb';
 import { WebhookRepository } from './webhook.repository';
+import { ChatwootRepository } from './chatwoot.repository';
 import { AuthRepository } from './auth.repository';
 import { Auth, ConfigService, Database } from '../../config/env.config';
 import { execSync } from 'child_process';
@@ -17,6 +18,7 @@ export class RepositoryBroker {
     public readonly contact: ContactRepository,
     public readonly messageUpdate: MessageUpRepository,
     public readonly webhook: WebhookRepository,
+    public readonly chatwoot: ChatwootRepository,
     public readonly auth: AuthRepository,
     private configService: ConfigService,
     dbServer?: MongoClient,
@@ -64,6 +66,9 @@ export class RepositoryBroker {
       this.logger.verbose('creating webhook path: ' + join(storePath, 'webhook'));
       execSync(`mkdir -p ${join(storePath, 'webhook')}`);
 
+      this.logger.verbose('creating chatwoot path: ' + join(storePath, 'chatwoot'));
+      execSync(`mkdir -p ${join(storePath, 'chatwoot')}`);
+
       this.logger.verbose('creating temp path: ' + join(storePath, 'temp'));
       execSync(`mkdir -p ${join(storePath, 'temp')}`);
     }

src/whatsapp/routers/chatwoot.router.ts

@@ -0,0 +1,68 @@
+import { RequestHandler, Router } from 'express';
+import { instanceNameSchema, chatwootSchema } from '../../validate/validate.schema';
+import { RouterBroker } from '../abstract/abstract.router';
+import { InstanceDto } from '../dto/instance.dto';
+import { ChatwootDto } from '../dto/chatwoot.dto';
+import { chatwootController } from '../whatsapp.module';
+import { ChatwootService } from '../services/chatwoot.service';
+import { HttpStatus } from './index.router';
+import { Logger } from '../../config/logger.config';
+
+const logger = new Logger('ChatwootRouter');
+
+export class ChatwootRouter extends RouterBroker {
+  constructor(...guards: RequestHandler[]) {
+    super();
+    this.router
+      .post(this.routerPath('set'), ...guards, async (req, res) => {
+        logger.verbose('request received in setChatwoot');
+        logger.verbose('request body: ');
+        logger.verbose(req.body);
+
+        logger.verbose('request query: ');
+        logger.verbose(req.query);
+        const response = await this.dataValidate<ChatwootDto>({
+          request: req,
+          schema: chatwootSchema,
+          ClassRef: ChatwootDto,
+          execute: (instance, data) => chatwootController.createChatwoot(instance, data),
+        });
+
+        res.status(HttpStatus.CREATED).json(response);
+      })
+      .get(this.routerPath('find'), ...guards, async (req, res) => {
+        logger.verbose('request received in findChatwoot');
+        logger.verbose('request body: ');
+        logger.verbose(req.body);
+
+        logger.verbose('request query: ');
+        logger.verbose(req.query);
+        const response = await this.dataValidate<InstanceDto>({
+          request: req,
+          schema: instanceNameSchema,
+          ClassRef: InstanceDto,
+          execute: (instance) => chatwootController.findChatwoot(instance),
+        });
+
+        res.status(HttpStatus.OK).json(response);
+      })
+      .post(this.routerPath('webhook'), async (req, res) => {
+        logger.verbose('request received in findChatwoot');
+        logger.verbose('request body: ');
+        logger.verbose(req.body);
+
+        logger.verbose('request query: ');
+        logger.verbose(req.query);
+        const response = await this.dataValidate<InstanceDto>({
+          request: req,
+          schema: instanceNameSchema,
+          ClassRef: InstanceDto,
+          execute: (instance, data) => chatwootController.receiveWebhook(instance, data),
+        });
+
+        res.status(HttpStatus.OK).json(response);
+      });
+  }
+
+  public readonly router = Router();
+}

src/whatsapp/routers/index.router.ts

@@ -8,6 +8,7 @@ import { InstanceRouter } from './instance.router';
 import { MessageRouter } from './sendMessage.router';
 import { ViewsRouter } from './view.router';
 import { WebhookRouter } from './webhook.router';
+import { ChatwootRouter } from './chatwoot.router';
 
 enum HttpStatus {
   OK = 200,
@@ -32,6 +33,7 @@ router
   .use('/message', new MessageRouter(...guards).router)
   .use('/chat', new ChatRouter(...guards).router)
   .use('/group', new GroupRouter(...guards).router)
-  .use('/webhook', new WebhookRouter(...guards).router);
+  .use('/webhook', new WebhookRouter(...guards).router)
+  .use('/chatwoot', new ChatwootRouter(...guards).router);
 
 export { router, HttpStatus };

src/whatsapp/services/chatwoot.service.ts

@@ -0,0 +1,722 @@
+import { InstanceDto } from '../dto/instance.dto';
+import path from 'path';
+import { ChatwootDto } from '../dto/chatwoot.dto';
+import { WAMonitoringService } from './monitor.service';
+import { Logger } from '../../config/logger.config';
+import ChatwootClient from '@figuro/chatwoot-sdk';
+import { createReadStream, unlinkSync, writeFileSync } from 'fs';
+import axios from 'axios';
+import FormData from 'form-data';
+import { SendTextDto } from '../dto/sendMessage.dto';
+import mimeTypes from 'mime-types';
+import { SendAudioDto } from '../dto/sendMessage.dto';
+import { SendMediaDto } from '../dto/sendMessage.dto';
+
+export class ChatwootService {
+  constructor(private readonly waMonitor: WAMonitoringService) {}
+
+  private readonly logger = new Logger(ChatwootService.name);
+
+  private provider: any;
+
+  private async getProvider(instance: InstanceDto) {
+    const provider = await this.waMonitor.waInstances[
+      instance.instanceName
+    ].findChatwoot();
+
+    return provider;
+  }
+
+  private async clientCw(instance: InstanceDto) {
+    const provider = await this.getProvider(instance);
+
+    if (!provider) {
+      throw new Error('provider not found');
+    }
+
+    this.provider = provider;
+
+    const client = new ChatwootClient({
+      config: {
+        basePath: provider.url,
+        with_credentials: true,
+        credentials: 'include',
+        token: provider.token,
+      },
+    });
+
+    return client;
+  }
+
+  public create(instance: InstanceDto, data: ChatwootDto) {
+    this.logger.verbose('create chatwoot: ' + instance.instanceName);
+    this.waMonitor.waInstances[instance.instanceName].setChatwoot(data);
+
+    return { chatwoot: { ...instance, chatwoot: data } };
+  }
+
+  public async find(instance: InstanceDto): Promise<ChatwootDto> {
+    try {
+      this.logger.verbose('find chatwoot: ' + instance.instanceName);
+      return await this.waMonitor.waInstances[instance.instanceName].findChatwoot();
+    } catch (error) {
+      return { enabled: null, url: '' };
+    }
+  }
+
+  public async getContact(instance: InstanceDto, id: number) {
+    const client = await this.clientCw(instance);
+
+    if (!client) {
+      throw new Error('client not found');
+    }
+
+    if (!id) {
+      throw new Error('id is required');
+    }
+
+    const contact = await client.contact.getContactable({
+      accountId: this.provider.account_id,
+      id,
+    });
+
+    return contact;
+  }
+
+  public async createContact(
+    instance: InstanceDto,
+    phoneNumber: string,
+    inboxId: number,
+    name?: string,
+  ) {
+    const client = await this.clientCw(instance);
+
+    if (!client) {
+      throw new Error('client not found');
+    }
+
+    const contact = await client.contacts.create({
+      accountId: this.provider.account_id,
+      data: {
+        inbox_id: inboxId,
+        name: name || phoneNumber,
+        phone_number: `+${phoneNumber}`,
+      },
+    });
+
+    return contact;
+  }
+
+  public async updateContact(instance: InstanceDto, id: number, data: any) {
+    const client = await this.clientCw(instance);
+
+    if (!client) {
+      throw new Error('client not found');
+    }
+
+    if (!id) {
+      throw new Error('id is required');
+    }
+
+    const contact = await client.contacts.update({
+      accountId: this.provider.account_id,
+      id,
+      data,
+    });
+
+    return contact;
+  }
+
+  public async findContact(instance: InstanceDto, phoneNumber: string) {
+    const client = await this.clientCw(instance);
+
+    if (!client) {
+      throw new Error('client not found');
+    }
+
+    const contact = await client.contacts.search({
+      accountId: this.provider.account_id,
+      q: `+${phoneNumber}`,
+    });
+
+    return contact.payload.find((contact) => contact.phone_number === `+${phoneNumber}`);
+  }
+
+  public async createConversation(instance: InstanceDto, body: any) {
+    const client = await this.clientCw(instance);
+
+    if (!client) {
+      throw new Error('client not found');
+    }
+
+    const chatId = body.key.remoteJid.split('@')[0];
+    const nameContact = !body.key.fromMe ? body.pushName : chatId;
+
+    const filterInbox = await this.getInbox(instance);
+
+    const contact =
+      (await this.findContact(instance, chatId)) ||
+      ((await this.createContact(instance, chatId, filterInbox.id, nameContact)) as any);
+
+    const contactId = contact.id || contact.payload.contact.id;
+
+    if (!body.key.fromMe && contact.name === chatId && nameContact !== chatId) {
+      await this.updateContact(instance, contactId, {
+        name: nameContact,
+      });
+    }
+
+    const contactConversations = (await client.contacts.listConversations({
+      accountId: this.provider.account_id,
+      id: contactId,
+    })) as any;
+
+    if (contactConversations) {
+      const conversation = contactConversations.payload.find(
+        (conversation) =>
+          conversation.status !== 'resolved' && conversation.inbox_id == filterInbox.id,
+      );
+      if (conversation) {
+        return conversation.id;
+      }
+    }
+
+    const conversation = await client.conversations.create({
+      accountId: this.provider.account_id,
+      data: {
+        contact_id: `${contactId}`,
+        inbox_id: `${filterInbox.id}`,
+      },
+    });
+
+    return conversation.id;
+  }
+
+  public async getInbox(instance: InstanceDto) {
+    const client = await this.clientCw(instance);
+
+    if (!client) {
+      throw new Error('client not found');
+    }
+
+    const inbox = (await client.inboxes.list({
+      accountId: this.provider.account_id,
+    })) as any;
+
+    const findByName = inbox.payload.find(
+      (inbox) => inbox.name === instance.instanceName,
+    );
+    return findByName;
+  }
+
+  public async createMessage(
+    instance: InstanceDto,
+    conversationId: number,
+    content: string,
+    messageType: 'incoming' | 'outgoing' | undefined,
+    attachments?: {
+      content: unknown;
+      encoding: string;
+      filename: string;
+    }[],
+  ) {
+    const client = await this.clientCw(instance);
+
+    const message = await client.messages.create({
+      accountId: this.provider.account_id,
+      conversationId: conversationId,
+      data: {
+        content: content,
+        message_type: messageType,
+        attachments: attachments,
+      },
+    });
+
+    return message;
+  }
+
+  public async createBotMessage(
+    instance: InstanceDto,
+    content: string,
+    messageType: 'incoming' | 'outgoing' | undefined,
+    attachments?: {
+      content: unknown;
+      encoding: string;
+      filename: string;
+    }[],
+  ) {
+    const client = await this.clientCw(instance);
+
+    const contact = await this.findContact(instance, '123456');
+
+    const filterInbox = await this.getInbox(instance);
+
+    const findConversation = await client.conversations.list({
+      accountId: this.provider.account_id,
+      inboxId: filterInbox.id,
+    });
+
+    const conversation = findConversation.data.payload.find(
+      (conversation) =>
+        conversation?.meta?.sender?.id === contact.id && conversation.status === 'open',
+    );
+
+    const message = await client.messages.create({
+      accountId: this.provider.account_id,
+      conversationId: conversation.id,
+      data: {
+        content: content,
+        message_type: messageType,
+        attachments: attachments,
+      },
+    });
+
+    return message;
+  }
+
+  private async sendData(
+    conversationId: number,
+    file: string,
+    messageType: 'incoming' | 'outgoing' | undefined,
+    content?: string,
+  ) {
+    const data = new FormData();
+
+    if (content) {
+      data.append('content', content);
+    }
+
+    data.append('message_type', messageType);
+
+    data.append('attachments[]', createReadStream(file));
+
+    const config = {
+      method: 'post',
+      maxBodyLength: Infinity,
+      url: `${this.provider.url}/api/v1/accounts/${this.provider.account_id}/conversations/${conversationId}/messages`,
+      headers: {
+        api_access_token: this.provider.token,
+        ...data.getHeaders(),
+      },
+      data: data,
+    };
+
+    try {
+      const { data } = await axios.request(config);
+      unlinkSync(file);
+      return data;
+    } catch (error) {
+      console.log(error);
+    }
+  }
+
+  public async createBotQr(
+    instance: InstanceDto,
+    content: string,
+    messageType: 'incoming' | 'outgoing' | undefined,
+    file?: string,
+  ) {
+    const client = await this.clientCw(instance);
+
+    const contact = await this.findContact(instance, '123456');
+
+    const filterInbox = await this.getInbox(instance);
+
+    const findConversation = await client.conversations.list({
+      accountId: this.provider.account_id,
+      inboxId: filterInbox.id,
+    });
+    const conversation = findConversation.data.payload.find(
+      (conversation) =>
+        conversation?.meta?.sender?.id === contact.id && conversation.status === 'open',
+    );
+
+    const data = new FormData();
+
+    if (content) {
+      data.append('content', content);
+    }
+
+    data.append('message_type', messageType);
+
+    if (file) {
+      data.append('attachments[]', createReadStream(file));
+    }
+
+    const config = {
+      method: 'post',
+      maxBodyLength: Infinity,
+      url: `${this.provider.url}/api/v1/accounts/${this.provider.account_id}/conversations/${conversation.id}/messages`,
+      headers: {
+        api_access_token: this.provider.token,
+        ...data.getHeaders(),
+      },
+      data: data,
+    };
+
+    try {
+      const { data } = await axios.request(config);
+      unlinkSync(file);
+      return data;
+    } catch (error) {
+      console.log(error);
+    }
+  }
+
+  public async sendAttachment(
+    waInstance: any,
+    number: string,
+    media: any,
+    caption?: string,
+  ) {
+    try {
+      const parts = media.split('/');
+      const fileName = decodeURIComponent(parts[parts.length - 1]);
+
+      const mimeType = mimeTypes.lookup(fileName).toString();
+
+      let type = 'document';
+
+      switch (mimeType.split('/')[0]) {
+        case 'image':
+          type = 'image';
+          break;
+        case 'video':
+          type = 'video';
+          break;
+        case 'audio':
+          type = 'audio';
+          break;
+        default:
+          type = 'document';
+          break;
+      }
+
+      if (type === 'audio') {
+        const data: SendAudioDto = {
+          number: number,
+          audioMessage: {
+            audio: media,
+          },
+          options: {
+            delay: 1200,
+            presence: 'recording',
+          },
+        };
+
+        await waInstance?.audioWhatsapp(data);
+
+        return;
+      }
+
+      const data: SendMediaDto = {
+        number: number,
+        mediaMessage: {
+          mediatype: type as any,
+          fileName: fileName,
+          media: media,
+        },
+        options: {
+          delay: 1200,
+          presence: 'composing',
+        },
+      };
+
+      if (caption && type !== 'audio') {
+        data.mediaMessage.caption = caption;
+      }
+
+      await waInstance?.mediaMessage(data);
+
+      return;
+    } catch (error) {
+      throw new Error(error);
+    }
+  }
+
+  public async receiveWebhook(instance: InstanceDto, body: any) {
+    try {
+      if (!body?.conversation || body.private) return { message: 'bot' };
+
+      const chatId = body.conversation.meta.sender.phone_number.replace('+', '');
+      const messageReceived = body.content;
+      const senderName = body?.sender?.name;
+      const accountId = body.account.id as number;
+      const waInstance = this.waMonitor.waInstances[instance.instanceName];
+
+      if (chatId === '123456' && body.message_type === 'outgoing') {
+        const command = messageReceived.replace('/', '');
+
+        if (command === 'iniciar') {
+          const state = waInstance?.connectionStatus?.state;
+
+          if (state !== 'open') {
+            await waInstance.connectToWhatsapp();
+          } else {
+            await this.createBotMessage(
+              instance,
+              `🚨 Instância ${body.inbox.name} já está conectada.`,
+              'incoming',
+            );
+          }
+        }
+
+        if (command === 'status') {
+          const state = waInstance?.connectionStatus?.state;
+
+          if (!state) {
+            await this.createBotMessage(
+              instance,
+              `⚠️ Instância ${body.inbox.name} não existe.`,
+              'incoming',
+            );
+          }
+
+          if (state) {
+            await this.createBotMessage(
+              instance,
+              `⚠️ Status da instância ${body.inbox.name}: *${state}*`,
+              'incoming',
+            );
+          }
+        }
+
+        if (command === 'desconectar') {
+          const msgLogout = `🚨 Desconectando Whatsapp da caixa de entrada *${body.inbox.name}*: `;
+
+          await this.createBotMessage(instance, msgLogout, 'incoming');
+          await waInstance?.client?.logout('Log out instance: ' + instance.instanceName);
+          await waInstance?.client?.ws?.close();
+        }
+      }
+
+      if (
+        body.message_type === 'outgoing' &&
+        body?.conversation?.messages?.length &&
+        chatId !== '123456'
+      ) {
+        // if (IMPORT_MESSAGES_SENT && messages_sent.includes(body.id)) {
+        //   console.log(`🚨 Não importar mensagens enviadas, ficaria duplicado.`);
+
+        //   const indexMessage = messages_sent.indexOf(body.id);
+        //   messages_sent.splice(indexMessage, 1);
+
+        //   return { message: 'bot' };
+        // }
+
+        let formatText: string;
+        if (senderName === null || senderName === undefined) {
+          formatText = messageReceived;
+        } else {
+          // formatText = TOSIGN ? `*${senderName}*: ${messageReceived}` : messageReceived;
+          formatText = `*${senderName}*: ${messageReceived}`;
+        }
+
+        for (const message of body.conversation.messages) {
+          if (message.attachments && message.attachments.length > 0) {
+            for (const attachment of message.attachments) {
+              console.log(attachment);
+              if (!messageReceived) {
+                formatText = null;
+              }
+
+              await this.sendAttachment(
+                waInstance,
+                chatId,
+                attachment.data_url,
+                formatText,
+              );
+            }
+          } else {
+            const data: SendTextDto = {
+              number: chatId,
+              textMessage: {
+                text: formatText,
+              },
+              options: {
+                delay: 1200,
+                presence: 'composing',
+              },
+            };
+
+            await waInstance?.textMessage(data);
+          }
+        }
+      }
+
+      return { message: 'bot' };
+    } catch (error) {
+      console.log(error);
+
+      return { message: 'bot' };
+    }
+  }
+
+  private isMediaMessage(message: any) {
+    const media = [
+      'imageMessage',
+      'documentMessage',
+      'audioMessage',
+      'videoMessage',
+      'stickerMessage',
+    ];
+
+    const messageKeys = Object.keys(message);
+    return messageKeys.some((key) => media.includes(key));
+  }
+
+  private getTypeMessage(msg: any) {
+    const types = {
+      conversation: msg.conversation,
+      imageMessage: msg.imageMessage?.caption,
+      videoMessage: msg.videoMessage?.caption,
+      extendedTextMessage: msg.extendedTextMessage?.text,
+      messageContextInfo: msg.messageContextInfo?.stanzaId,
+      stickerMessage: msg.stickerMessage?.fileSha256.toString('base64'),
+      documentMessage: msg.documentMessage?.caption,
+      audioMessage: msg.audioMessage?.caption,
+    };
+
+    return types;
+  }
+
+  private getMessageContent(types: any) {
+    const typeKey = Object.keys(types).find((key) => types[key] !== undefined);
+    return typeKey ? types[typeKey] : undefined;
+  }
+
+  private getConversationMessage(msg: any) {
+    const types = this.getTypeMessage(msg);
+
+    const messageContent = this.getMessageContent(types);
+
+    return messageContent;
+  }
+
+  public async eventWhatsapp(event: string, instance: InstanceDto, body: any) {
+    try {
+      const client = await this.clientCw(instance);
+
+      if (!client) {
+        throw new Error('client not found');
+      }
+
+      const waInstance = this.waMonitor.waInstances[instance.instanceName];
+
+      if (event === 'messages.upsert') {
+        // if (body.key.fromMe && !IMPORT_MESSAGES_SENT) {
+        //   return;
+        // }
+
+        if (body.key.remoteJid === 'status@broadcast') {
+          console.log(`🚨 Ignorando status do whatsapp.`);
+          return;
+        }
+
+        const getConversion = await this.createConversation(instance, body);
+        const messageType = body.key.fromMe ? 'outgoing' : 'incoming';
+
+        if (!getConversion) {
+          console.log('🚨 Erro ao criar conversa');
+          return;
+        }
+
+        const isMedia = this.isMediaMessage(body.message);
+
+        const bodyMessage = await this.getConversationMessage(body.message);
+
+        if (isMedia) {
+          const downloadBase64 = await waInstance?.getBase64FromMediaMessage({
+            message: {
+              ...body,
+            },
+          });
+
+          const random = Math.random().toString(36).substring(7);
+          const nameFile = `${random}.${mimeTypes.extension(downloadBase64.mimetype)}`;
+
+          const fileData = Buffer.from(downloadBase64.base64, 'base64');
+
+          const fileName = `${path.join(waInstance?.storePath, 'temp', `${nameFile}`)}`;
+
+          writeFileSync(fileName, fileData, 'utf8');
+
+          return await this.sendData(getConversion, fileName, messageType, bodyMessage);
+        }
+
+        const send = await this.createMessage(
+          instance,
+          getConversion,
+          bodyMessage,
+          messageType,
+        );
+
+        return send;
+      }
+
+      if (event === 'status.instance') {
+        const data = body;
+        const inbox = await this.getInbox(instance);
+        const msgStatus = `⚡️ Status da instância ${inbox.name}: ${data.status}`;
+        await this.createBotMessage(instance, msgStatus, 'incoming');
+      }
+
+      if (event === 'connection.update') {
+        if (body.state === 'open') {
+          const msgConnection = `🚀 Conexão realizada com sucesso!`;
+          await this.createBotMessage(instance, msgConnection, 'incoming');
+        }
+      }
+
+      if (event === 'contacts.update') {
+        const data = body;
+
+        if (data.length) {
+          for (const item of data) {
+            const number = item.id.split('@')[0];
+            const photo = item.profilePictureUrl || null;
+            const find = await this.findContact(instance, number);
+
+            if (find) {
+              await this.updateContact(instance, find.id, {
+                avatar_url: photo,
+              });
+            }
+          }
+        }
+      }
+
+      if (event === 'qrcode.updated') {
+        if (body.statusCode === 500) {
+          const erroQRcode = `🚨 Limite de geração de QRCode atingido, para gerar um novo QRCode, envie a mensagem /iniciar novamente.`;
+          return await this.createBotMessage(instance, erroQRcode, 'incoming');
+        } else {
+          const fileData = Buffer.from(
+            body?.qrcode.base64.replace('data:image/png;base64,', ''),
+            'base64',
+          );
+
+          const fileName = `${path.join(
+            waInstance?.storePath,
+            'temp',
+            `${`${instance}.png`}`,
+          )}`;
+
+          writeFileSync(fileName, fileData, 'utf8');
+
+          await this.createBotQr(
+            instance,
+            'QRCode gerado com sucesso!',
+            'incoming',
+            fileName,
+          );
+
+          const msgQrCode = `⚡️ QRCode gerado com sucesso!\n\nDigitalize este código QR nos próximos 40 segundos:`;
+          await this.createBotMessage(instance, msgQrCode, 'incoming');
+        }
+      }
+    } catch (error) {
+      console.log(error);
+    }
+  }
+}

src/whatsapp/services/whatsapp.service.ts

@@ -114,6 +114,7 @@ import { MessageUpQuery } from '../repository/messageUp.repository';
 import { useMultiFileAuthStateDb } from '../../utils/use-multi-file-auth-state-db';
 import Long from 'long';
 import { WebhookRaw } from '../models/webhook.model';
+import { ChatwootRaw } from '../models/chatwoot.model';
 import { dbserver } from '../../db/db.connect';
 import NodeCache from 'node-cache';
 import { useMultiFileAuthStateRedisDb } from '../../utils/use-multi-file-auth-state-redis-db';
@@ -121,6 +122,8 @@ import sharp from 'sharp';
 import { RedisCache } from '../../db/redis.client';
 import { Log } from '../../config/env.config';
 import ProxyAgent from 'proxy-agent';
+import { ChatwootService } from './chatwoot.service';
+import { waMonitor } from '../whatsapp.module';
 
 export class WAStartupService {
   constructor(
@@ -138,13 +141,16 @@ export class WAStartupService {
   private readonly instance: wa.Instance = {};
   public client: WASocket;
   private readonly localWebhook: wa.LocalWebHook = {};
+  private readonly localChatwoot: wa.LocalChatwoot = {};
   private stateConnection: wa.StateConnection = { state: 'close' };
-  private readonly storePath = join(ROOT_DIR, 'store');
+  public readonly storePath = join(ROOT_DIR, 'store');
   private readonly msgRetryCounterCache: CacheStore = new NodeCache();
   private readonly userDevicesCache: CacheStore = new NodeCache();
   private endSession = false;
   private logBaileys = this.configService.get<Log>('LOG').BAILEYS;
 
+  private chatwootService = new ChatwootService(waMonitor);
+
   public set instanceName(name: string) {
     this.logger.verbose(`Initializing instance '${name}'`);
     if (!name) {
@@ -159,6 +165,17 @@ export class WAStartupService {
       instance: this.instance.name,
       status: 'created',
     });
+
+    if (this.localChatwoot.enabled) {
+      this.chatwootService.eventWhatsapp(
+        Events.STATUS_INSTANCE,
+        { instanceName: this.instance.name },
+        {
+          instance: this.instance.name,
+          status: 'created',
+        },
+      );
+    }
   }
 
   public get instanceName() {
@@ -268,6 +285,52 @@ export class WAStartupService {
     return data;
   }
 
+  private async loadChatwoot() {
+    this.logger.verbose('Loading chatwoot');
+    const data = await this.repository.chatwoot.find(this.instanceName);
+    this.localChatwoot.enabled = data?.enabled;
+    this.logger.verbose(`Chatwoot enabled: ${this.localChatwoot.enabled}`);
+
+    this.localChatwoot.account_id = data?.account_id;
+    this.logger.verbose(`Chatwoot account id: ${this.localChatwoot.account_id}`);
+
+    this.localChatwoot.token = data?.token;
+    this.logger.verbose(`Chatwoot token: ${this.localChatwoot.token}`);
+
+    this.localChatwoot.url = data?.url;
+    this.logger.verbose(`Chatwoot url: ${this.localChatwoot.url}`);
+
+    this.logger.verbose('Chatwoot loaded');
+  }
+
+  public async setChatwoot(data: ChatwootRaw) {
+    this.logger.verbose('Setting chatwoot');
+    await this.repository.chatwoot.create(data, this.instanceName);
+    this.logger.verbose(`Chatwoot account id: ${data.account_id}`);
+    this.logger.verbose(`Chatwoot token: ${data.token}`);
+    this.logger.verbose(`Chatwoot url: ${data.url}`);
+    this.logger.verbose(`Chatwoot inbox name: ${data.name_inbox}`);
+
+    Object.assign(this.localChatwoot, data);
+    this.logger.verbose('Chatwoot set');
+  }
+
+  public async findChatwoot() {
+    this.logger.verbose('Finding chatwoot');
+    const data = await this.repository.chatwoot.find(this.instanceName);
+
+    if (!data) {
+      this.logger.verbose('Chatwoot not found');
+      throw new NotFoundException('Chatwoot not found');
+    }
+
+    this.logger.verbose(`Chatwoot account id: ${data.account_id}`);
+    this.logger.verbose(`Chatwoot token: ${data.token}`);
+    this.logger.verbose(`Chatwoot url: ${data.url}`);
+    this.logger.verbose(`Chatwoot inbox name: ${data.name_inbox}`);
+    return data;
+  }
+
   public async sendDataWebhook<T = any>(event: Events, data: T, local = true) {
     const webhookGlobal = this.configService.get<Webhook>('WEBHOOK');
     const webhookLocal = this.localWebhook.events;
@@ -399,6 +462,17 @@ export class WAStartupService {
           statusCode: DisconnectReason.badSession,
         });
 
+        if (this.localChatwoot.enabled) {
+          this.chatwootService.eventWhatsapp(
+            Events.QRCODE_UPDATED,
+            { instanceName: this.instance.name },
+            {
+              message: 'QR code limit reached, please login again',
+              statusCode: DisconnectReason.badSession,
+            },
+          );
+        }
+
         this.logger.verbose('Sending data to webhook in event CONNECTION_UPDATE');
         this.sendDataWebhook(Events.CONNECTION_UPDATE, {
           instance: this.instance.name,
@@ -412,6 +486,17 @@ export class WAStartupService {
           status: 'removed',
         });
 
+        if (this.localChatwoot.enabled) {
+          this.chatwootService.eventWhatsapp(
+            Events.STATUS_INSTANCE,
+            { instanceName: this.instance.name },
+            {
+              instance: this.instance.name,
+              status: 'removed',
+            },
+          );
+        }
+
         this.logger.verbose('endSession defined as true');
         this.endSession = true;
 
@@ -442,6 +527,16 @@ export class WAStartupService {
         this.sendDataWebhook(Events.QRCODE_UPDATED, {
           qrcode: { instance: this.instance.name, code: qr, base64 },
         });
+
+        if (this.localChatwoot.enabled) {
+          this.chatwootService.eventWhatsapp(
+            Events.QRCODE_UPDATED,
+            { instanceName: this.instance.name },
+            {
+              qrcode: { instance: this.instance.name, code: qr, base64 },
+            },
+          );
+        }
       });
 
       this.logger.verbose('Generating QR code in terminal');
@@ -482,6 +577,17 @@ export class WAStartupService {
           status: 'removed',
         });
 
+        if (this.localChatwoot.enabled) {
+          this.chatwootService.eventWhatsapp(
+            Events.STATUS_INSTANCE,
+            { instanceName: this.instance.name },
+            {
+              instance: this.instance.name,
+              status: 'removed',
+            },
+          );
+        }
+
         this.logger.verbose('Emittin event logout.instance');
         this.eventEmitter.emit('logout.instance', this.instance.name, 'inner');
         this.client?.ws?.close();
@@ -596,6 +702,7 @@ export class WAStartupService {
     this.logger.verbose('Connecting to whatsapp');
     try {
       this.loadWebhook();
+      this.loadChatwoot();
 
       this.instance.authState = await this.defineAuthState();
 
@@ -787,6 +894,14 @@ export class WAStartupService {
       this.logger.verbose('Sending data to webhook in event CONTACTS_UPDATE');
       await this.sendDataWebhook(Events.CONTACTS_UPDATE, contactsRaw);
 
+      if (this.localChatwoot.enabled) {
+        await this.chatwootService.eventWhatsapp(
+          Events.CONTACTS_UPDATE,
+          { instanceName: this.instance.name },
+          contactsRaw,
+        );
+      }
+
       this.logger.verbose('Updating contacts in database');
       await this.repository.contact.update(
         contactsRaw,
@@ -910,6 +1025,14 @@ export class WAStartupService {
       this.logger.verbose('Sending data to webhook in event MESSAGES_UPSERT');
       await this.sendDataWebhook(Events.MESSAGES_UPSERT, messageRaw);
 
+      if (this.localChatwoot.enabled) {
+        await this.chatwootService.eventWhatsapp(
+          Events.MESSAGES_UPSERT,
+          { instanceName: this.instance.name },
+          messageRaw,
+        );
+      }
+
       this.logger.verbose('Inserting message in database');
       await this.repository.message.insert(
         [messageRaw],
@@ -948,6 +1071,14 @@ export class WAStartupService {
         this.logger.verbose('Sending data to webhook in event CONTACTS_UPDATE');
         await this.sendDataWebhook(Events.CONTACTS_UPDATE, contactRaw);
 
+        if (this.localChatwoot.enabled) {
+          await this.chatwootService.eventWhatsapp(
+            Events.CONTACTS_UPDATE,
+            { instanceName: this.instance.name },
+            contactRaw,
+          );
+        }
+
         this.logger.verbose('Updating contact in database');
         await this.repository.contact.update(
           [contactRaw],

src/whatsapp/types/wa.types.ts

@@ -41,6 +41,14 @@ export declare namespace wa {
     webhook_by_events?: boolean;
   };
 
+  export type LocalChatwoot = {
+    enabled?: boolean;
+    account_id?: string;
+    token?: string;
+    url?: string;
+    name_inbox?: string;
+  };
+
   export type StateConnection = {
     instance?: string;
     state?: WAConnectionState | 'refused';

src/whatsapp/whatsapp.module.ts

@@ -14,6 +14,8 @@ import { GroupController } from './controllers/group.controller';
 import { ViewsController } from './controllers/views.controller';
 import { WebhookService } from './services/webhook.service';
 import { WebhookController } from './controllers/webhook.controller';
+import { ChatwootService } from './services/chatwoot.service';
+import { ChatwootController } from './controllers/chatwoot.controller';
 import { RepositoryBroker } from './repository/repository.manager';
 import {
   AuthModel,
@@ -21,10 +23,12 @@ import {
   ContactModel,
   MessageModel,
   MessageUpModel,
+  ChatwootModel,
+  WebhookModel,
 } from './models';
 import { dbserver } from '../db/db.connect';
 import { WebhookRepository } from './repository/webhook.repository';
-import { WebhookModel } from './models/webhook.model';
+import { ChatwootRepository } from './repository/chatwoot.repository';
 import { AuthRepository } from './repository/auth.repository';
 import { WAStartupService } from './services/whatsapp.service';
 import { delay } from '@whiskeysockets/baileys';
@@ -38,6 +42,7 @@ const chatRepository = new ChatRepository(ChatModel, configService);
 const contactRepository = new ContactRepository(ContactModel, configService);
 const messageUpdateRepository = new MessageUpRepository(MessageUpModel, configService);
 const webhookRepository = new WebhookRepository(WebhookModel, configService);
+const chatwootRepository = new ChatwootRepository(ChatwootModel, configService);
 const authRepository = new AuthRepository(AuthModel, configService);
 
 export const repository = new RepositoryBroker(
@@ -46,6 +51,7 @@ export const repository = new RepositoryBroker(
   contactRepository,
   messageUpdateRepository,
   webhookRepository,
+  chatwootRepository,
   authRepository,
   configService,
   dbserver?.getClient(),
@@ -66,6 +72,10 @@ const webhookService = new WebhookService(waMonitor);
 
 export const webhookController = new WebhookController(webhookService);
 
+const chatwootService = new ChatwootService(waMonitor);
+
+export const chatwootController = new ChatwootController(chatwootService);
+
 export const instanceController = new InstanceController(
   waMonitor,
   configService,
@@ -73,6 +83,7 @@ export const instanceController = new InstanceController(
   eventEmitter,
   authService,
   webhookService,
+  chatwootService,
   cache,
 );
 export const viewsController = new ViewsController(waMonitor, configService);