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Merge pull request #1415 from victoreduardo/victoreduardos/fix-conversation-not-found

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fix: Erro na criação de conversation quando já existe uma conversation de outro inbox para o mesmo usuário
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Davidson Gomes 2025-05-10 10:31:06 -03:00 committed by GitHub
commit bff3bf564b
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1 changed files with 19 additions and 20 deletions
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27
src/api/integrations/chatbot/chatwoot/services/chatwoot.service.ts
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@ -698,34 +698,33 @@ export class ChatwootService {
return null;
}
if (contactConversations.payload.length) {
let conversation: any;
let inboxConversation = contactConversations.payload.find(
(conversation) => conversation.inbox_id == filterInbox.id,
);
if (inboxConversation) {
if (this.provider.reopenConversation) {
conversation = contactConversations.payload.find((conversation) => conversation.inbox_id == filterInbox.id);
this.logger.verbose(`Found conversation in reopenConversation mode: ${JSON.stringify(conversation)}`);
this.logger.verbose(`Found conversation in reopenConversation mode: ${JSON.stringify(inboxConversation)}`);
if (this.provider.conversationPending && conversation.status !== 'open') {
if (conversation) {
if (this.provider.conversationPending && inboxConversation.status !== 'open') {
await client.conversations.toggleStatus({
accountId: this.provider.accountId,
conversationId: conversation.id,
conversationId: inboxConversation.id,
data: {
status: 'pending',
},
});
}
}
} else {
conversation = contactConversations.payload.find(
inboxConversation = contactConversations.payload.find(
(conversation) => conversation.status !== 'resolved' && conversation.inbox_id == filterInbox.id,
);
this.logger.verbose(`Found conversation: ${JSON.stringify(conversation)}`);
this.logger.verbose(`Found conversation: ${JSON.stringify(inboxConversation)}`);
}
if (conversation) {
this.logger.verbose(`Returning existing conversation ID: ${conversation.id}`);
this.cache.set(cacheKey, conversation.id);
return conversation.id;
if (inboxConversation) {
this.logger.verbose(`Returning existing conversation ID: ${inboxConversation.id}`);
this.cache.set(cacheKey, inboxConversation.id);
return inboxConversation.id;
}
}