diff --git a/src/config/env.config.ts b/src/config/env.config.ts
index 9c63b893..15e70dd6 100644
--- a/src/config/env.config.ts
+++ b/src/config/env.config.ts
@@ -70,6 +70,10 @@ export type Websocket = {
   ENABLED: boolean;
 };
 
+export type Chatwoot = {
+  USE_REPLY_ID: boolean;
+};
+
 export type EventsWebhook = {
   APPLICATION_STARTUP: boolean;
   QRCODE_UPDATED: boolean;
@@ -134,6 +138,7 @@ export interface Env {
   QRCODE: QrCode;
   AUTHENTICATION: Auth;
   PRODUCTION?: Production;
+  CHATWOOT?: Chatwoot;
 }
 
 export type Key = keyof Env;
@@ -224,9 +229,7 @@ export class ConfigService {
         COLOR: process.env?.LOG_COLOR === 'true',
         BAILEYS: (process.env?.LOG_BAILEYS as LogBaileys) || 'error',
       },
-      DEL_INSTANCE: process.env?.DEL_INSTANCE === 'true'
-        ? 5
-        : Number.parseInt(process.env.DEL_INSTANCE) || false,
+      DEL_INSTANCE: process.env?.DEL_INSTANCE === 'true' ? 5 : Number.parseInt(process.env.DEL_INSTANCE) || false,
       WEBHOOK: {
         GLOBAL: {
           URL: process.env?.WEBHOOK_GLOBAL_URL,
@@ -278,6 +281,9 @@ export class ConfigService {
           SECRET: process.env.AUTHENTICATION_JWT_SECRET,
         },
       },
+      CHATWOOT: {
+        USE_REPLY_ID: process.env?.USE_REPLY_ID === 'true',
+      },
     };
   }
 }
diff --git a/src/dev-env.yml b/src/dev-env.yml
index 235ec1b7..9f24f5a1 100644
--- a/src/dev-env.yml
+++ b/src/dev-env.yml
@@ -145,4 +145,8 @@ AUTHENTICATION:
   # Set the secret key to encrypt and decrypt your token and its expiration time.
   JWT:
     EXPIRIN_IN: 0 # seconds - 3600s === 1h | zero (0) - never expires
-    SECRET: L=0YWt]b2w[WF>#>:&E`
\ No newline at end of file
+    SECRET: L=0YWt]b2w[WF>#>:&E`
+
+# Configure to chatwoot
+CHATWOOT:
+  USE_REPLY_ID: false
\ No newline at end of file
diff --git a/src/whatsapp/services/chatwoot.service.ts b/src/whatsapp/services/chatwoot.service.ts
index 56a90f67..06534bcf 100644
--- a/src/whatsapp/services/chatwoot.service.ts
+++ b/src/whatsapp/services/chatwoot.service.ts
@@ -5,7 +5,7 @@ import { createReadStream, readFileSync, unlinkSync, writeFileSync } from 'fs';
 import mimeTypes from 'mime-types';
 import path from 'path';
 
-import { ConfigService } from '../../config/env.config';
+import { Chatwoot, ConfigService } from '../../config/env.config';
 import { Logger } from '../../config/logger.config';
 import { ROOT_DIR } from '../../config/path.config';
 import { ChatwootDto } from '../dto/chatwoot.dto';
@@ -966,25 +966,29 @@ export class ChatwootService {
     messageId: number,
     sourceId: string | null,
   ) {
-    this.logger.verbose('update message to chatwoot instance: ' + instance.instanceName);
-    const client = await this.clientCw(instance);
+    // const useReplyId = this.configService.get<DelInstance>('DEL_INSTANCE');
+    const useReplyId = this.configService.get<Chatwoot>('CHATWOOT')?.USE_REPLY_ID;
+    if (useReplyId === true) {
+      this.logger.verbose('update message to chatwoot instance: ' + instance.instanceName);
+      const client = await this.clientCw(instance);
 
-    if (!client) {
-      this.logger.warn('client not found');
-      return null;
-    }
-    this.logger.verbose('check if sourceId to update');
-    if (sourceId) {
-      this.logger.verbose('update message to chatwoot');
-      const dataUpdated = {
-        source_id: sourceId,
-      };
-      await client.messages.update({
-        accountId,
-        conversationId,
-        data: dataUpdated,
-        messageId,
-      });
+      if (!client) {
+        this.logger.warn('client not found');
+        return null;
+      }
+      this.logger.verbose('check if sourceId to update');
+      if (sourceId) {
+        this.logger.verbose('update message to chatwoot');
+        const dataUpdated = {
+          source_id: sourceId,
+        };
+        await client.messages.update({
+          accountId,
+          conversationId,
+          data: dataUpdated,
+          messageId,
+        });
+      }
     }
   }