diff --git a/src/whatsapp/services/chatwoot.service.ts b/src/whatsapp/services/chatwoot.service.ts
index 47580a70..998d244f 100644
--- a/src/whatsapp/services/chatwoot.service.ts
+++ b/src/whatsapp/services/chatwoot.service.ts
@@ -1527,8 +1527,20 @@ export class ChatwootService {
             },
           });
 
-          const random = Math.random().toString(36).substring(7);
-          const nameFile = `${random}.${mimeTypes.extension(downloadBase64.mimetype)}`;
+          let prependFilename: string;
+          if (
+            body?.message[body?.messageType]?.fileName ||
+            body?.message[body?.messageType]?.message?.documentMessage?.fileName
+          ) {
+            prependFilename = path.parse(
+              body?.message[body?.messageType]?.fileName ||
+                body?.message[body?.messageType]?.message?.documentMessage?.fileName,
+            ).name;
+            prependFilename += `-${Math.floor(Math.random() * (99 - 10 + 1) + 10)}`;
+          } else {
+            prependFilename = Math.random().toString(36).substring(7);
+          }
+          const nameFile = `${prependFilename}.${mimeTypes.extension(downloadBase64.mimetype)}`;
 
           const fileData = Buffer.from(downloadBase64.base64, 'base64');