diff --git a/src/whatsapp/services/chatwoot.service.ts b/src/whatsapp/services/chatwoot.service.ts
index 87f70219..ec8079f6 100644
--- a/src/whatsapp/services/chatwoot.service.ts
+++ b/src/whatsapp/services/chatwoot.service.ts
@@ -1028,7 +1028,7 @@ export class ChatwootService {
             .replaceAll(/(?<!`)`((?!\s)([^`*]+?)(?<!\s))`(?!`)/g, '```$1```') // Substitui ` por ```
         : body.content;
 
-      const senderName = body?.sender?.name;
+      const senderName = body?.sender?.available_name || body?.sender?.name;
       const waInstance = this.waMonitor.waInstances[instance.instanceName];
 
       this.logger.verbose('check if is a message deletion');