fix: chatwoot integration

src/api/integrations/channel/meta/whatsapp.business.service.ts

@@ -333,10 +333,10 @@ export class BusinessStartupService extends ChannelStartupService {
               const mediaType = message.messages[0].document
                 ? 'document'
                 : message.messages[0].image
-                  ? 'image'
-                  : message.messages[0].audio
-                    ? 'audio'
-                    : 'video';
+                ? 'image'
+                : message.messages[0].audio
+                ? 'audio'
+                : 'video';
 
               const mimetype = result.headers['content-type'];
 

src/api/integrations/chatbot/chatwoot/services/chatwoot.service.ts

@@ -310,7 +310,7 @@ export class ChatwootService {
         avatar_url: avatar_url,
       };
 
-      if (jid.includes('@')) {
+      if ((jid && jid.includes('@')) || !jid) {
         data['phone_number'] = `+${phoneNumber}`;
       }
     } else {
@@ -1138,7 +1138,8 @@ export class ChatwootService {
         return { message: 'bot' };
       }
 
-      const chatId = body.conversation.meta.sender?.identifier;
+      const chatId =
+        body.conversation.meta.sender?.identifier || body.conversation.meta.sender?.phone_number.replace('+', '');
       // Chatwoot to Whatsapp
       const messageReceived = body.content
         ? body.content

src/api/integrations/chatbot/dify/services/dify.service.ts

@@ -238,14 +238,14 @@ export class DifyService {
           if (data.trim() === '' || !data.startsWith('{')) {
             return;
           }
-  
+
           try {
             const events = data.split('\n').filter((line) => line.trim() !== '');
-  
+
             for (const eventString of events) {
               if (eventString.trim().startsWith('{')) {
                 const event = JSON.parse(eventString);
-  
+
                 if (event?.event === 'agent_message') {
                   console.log('event:', event);
                   conversationId = conversationId ?? event?.conversation_id;