diff --git a/CHANGELOG.md b/CHANGELOG.md
index 315ee04d..8eda7c55 100644
--- a/CHANGELOG.md
+++ b/CHANGELOG.md
@@ -1,3 +1,9 @@
+# 1.4.4 (homolog)
+
+### Fixed
+
+* Fixed chatwoot line wrap issue
+
 # 1.4.3 (2023-07-25 10:51)
 
 ### Fixed
diff --git a/package.json b/package.json
index 716aeec4..8cfd9f8d 100644
--- a/package.json
+++ b/package.json
@@ -1,6 +1,6 @@
 {
   "name": "evolution-api",
-  "version": "1.4.3",
+  "version": "1.4.4",
   "description": "Rest api for communication with WhatsApp",
   "main": "./dist/src/main.js",
   "scripts": {
diff --git a/src/whatsapp/services/chatwoot.service.ts b/src/whatsapp/services/chatwoot.service.ts
index 6e55d145..39873651 100644
--- a/src/whatsapp/services/chatwoot.service.ts
+++ b/src/whatsapp/services/chatwoot.service.ts
@@ -1125,12 +1125,12 @@ export class ChatwootService {
       }
 
       if (body.message_type === 'template' && body.event === 'message_created') {
-        this.logger.verbose('check if is csat');
+        this.logger.verbose('check if is template');
 
         const data: SendTextDto = {
           number: chatId,
           textMessage: {
-            text: body.content,
+            text: body.content.replace(/\\\r\n|\\\n|\n/g, '\n'),
           },
           options: {
             delay: 1200,