diff --git a/src/api/integrations/kwik/controllers/kwik.controller.ts b/src/api/integrations/kwik/controllers/kwik.controller.ts
new file mode 100644
index 00000000..b0e2d7ce
--- /dev/null
+++ b/src/api/integrations/kwik/controllers/kwik.controller.ts
@@ -0,0 +1,38 @@
+// import { Logger } from '../../../../config/logger.config';
+import { WAMonitoringService } from '../../../../services/monitor.service';
+import { InstanceDto } from '../../../dto/instance.dto';
+
+// const logger = new Logger('KwikController');
+
+export class KwikController {
+  constructor(private readonly waMonitor: WAMonitoringService) {}
+
+  public async fetchChats({ instanceName }: InstanceDto) {
+    const chats = await this.waMonitor.waInstances[instanceName].repository.chat.find({
+      where: { owner: instanceName },
+    });
+    const mm = await Promise.all(
+      chats.map(async (chat) => {
+        const lastMsg = await this.waMonitor.waInstances[instanceName].repository.message.find({
+          where: {
+            owner: instanceName,
+            key: {
+              remoteJid: chat.id,
+            },
+          },
+          limit: 1,
+          sort: {
+            messageTimestamp: -1,
+          },
+        });
+
+        return {
+          ...chat._doc,
+          lastAllMsgTimestamp: lastMsg[0].messageTimestamp,
+        };
+      }),
+    );
+
+    return mm;
+  }
+}
diff --git a/src/api/integrations/kwik/routes/kwik.router.ts b/src/api/integrations/kwik/routes/kwik.router.ts
new file mode 100644
index 00000000..11bf4ad2
--- /dev/null
+++ b/src/api/integrations/kwik/routes/kwik.router.ts
@@ -0,0 +1,34 @@
+import { RequestHandler, Router } from 'express';
+
+import { Logger } from '../../../../config/logger.config';
+import { RouterBroker } from '../../../abstract/abstract.router';
+import { InstanceDto } from '../../../dto/instance.dto';
+import { HttpStatus } from '../../../routes/index.router';
+import { kwikController } from '../../../server.module';
+
+const logger = new Logger('KwikRouter');
+
+export class KwikRouter extends RouterBroker {
+  constructor(...guards: RequestHandler[]) {
+    super();
+    this.router.get(this.routerPath('findChats'), ...guards, async (req, res) => {
+      logger.verbose('request received in findChats');
+      logger.verbose('request body: ');
+      logger.verbose(req.body);
+
+      logger.verbose('request query: ');
+      logger.verbose(req.query);
+
+      const response = await this.dataValidate<InstanceDto>({
+        request: req,
+        schema: null,
+        ClassRef: InstanceDto,
+        execute: (instance) => kwikController.fetchChats(instance),
+      });
+
+      return res.status(HttpStatus.OK).json(response);
+    });
+  }
+
+  public readonly router = Router();
+}
diff --git a/src/api/integrations/kwik/services/kwik.service.ts b/src/api/integrations/kwik/services/kwik.service.ts
new file mode 100644
index 00000000..911732a8
--- /dev/null
+++ b/src/api/integrations/kwik/services/kwik.service.ts
@@ -0,0 +1,230 @@
+import axios from 'axios';
+import { writeFileSync } from 'fs';
+import path from 'path';
+
+import { ConfigService, HttpServer } from '../../../../config/env.config';
+import { Logger } from '../../../../config/logger.config';
+import { InstanceDto } from '../../../dto/instance.dto';
+import { ChamaaiRaw } from '../../../models';
+import { WAMonitoringService } from '../../../services/monitor.service';
+import { Events } from '../../../types/wa.types';
+import { ChamaaiDto } from '../dto/chamaai.dto';
+
+export class ChamaaiService {
+  constructor(private readonly waMonitor: WAMonitoringService, private readonly configService: ConfigService) {}
+
+  private readonly logger = new Logger(ChamaaiService.name);
+
+  public create(instance: InstanceDto, data: ChamaaiDto) {
+    this.logger.verbose('create chamaai: ' + instance.instanceName);
+    this.waMonitor.waInstances[instance.instanceName].setChamaai(data);
+
+    return { chamaai: { ...instance, chamaai: data } };
+  }
+
+  public async find(instance: InstanceDto): Promise<ChamaaiRaw> {
+    try {
+      this.logger.verbose('find chamaai: ' + instance.instanceName);
+      const result = await this.waMonitor.waInstances[instance.instanceName].findChamaai();
+
+      if (Object.keys(result).length === 0) {
+        throw new Error('Chamaai not found');
+      }
+
+      return result;
+    } catch (error) {
+      return { enabled: false, url: '', token: '', waNumber: '', answerByAudio: false };
+    }
+  }
+
+  private getTypeMessage(msg: any) {
+    this.logger.verbose('get type message');
+
+    const types = {
+      conversation: msg.conversation,
+      extendedTextMessage: msg.extendedTextMessage?.text,
+    };
+
+    this.logger.verbose('type message: ' + types);
+
+    return types;
+  }
+
+  private getMessageContent(types: any) {
+    this.logger.verbose('get message content');
+    const typeKey = Object.keys(types).find((key) => types[key] !== undefined);
+
+    const result = typeKey ? types[typeKey] : undefined;
+
+    this.logger.verbose('message content: ' + result);
+
+    return result;
+  }
+
+  private getConversationMessage(msg: any) {
+    this.logger.verbose('get conversation message');
+
+    const types = this.getTypeMessage(msg);
+
+    const messageContent = this.getMessageContent(types);
+
+    this.logger.verbose('conversation message: ' + messageContent);
+
+    return messageContent;
+  }
+
+  private calculateTypingTime(text: string) {
+    const wordsPerMinute = 100;
+
+    const wordCount = text.split(' ').length;
+    const typingTimeInMinutes = wordCount / wordsPerMinute;
+    const typingTimeInMilliseconds = typingTimeInMinutes * 60;
+    return typingTimeInMilliseconds;
+  }
+
+  private convertToMilliseconds(count: number) {
+    const averageCharactersPerSecond = 15;
+    const characterCount = count;
+    const speakingTimeInSeconds = characterCount / averageCharactersPerSecond;
+    return speakingTimeInSeconds;
+  }
+
+  private getRegexPatterns() {
+    const patternsToCheck = [
+      '.*atend.*humano.*',
+      '.*falar.*com.*um.*humano.*',
+      '.*fala.*humano.*',
+      '.*atend.*humano.*',
+      '.*fala.*atend.*',
+      '.*preciso.*ajuda.*',
+      '.*quero.*suporte.*',
+      '.*preciso.*assiste.*',
+      '.*ajuda.*atend.*',
+      '.*chama.*atendente.*',
+      '.*suporte.*urgente.*',
+      '.*atend.*por.*favor.*',
+      '.*quero.*falar.*com.*alguém.*',
+      '.*falar.*com.*um.*humano.*',
+      '.*transfer.*humano.*',
+      '.*transfer.*atend.*',
+      '.*equipe.*humano.*',
+      '.*suporte.*humano.*',
+    ];
+
+    const regexPatterns = patternsToCheck.map((pattern) => new RegExp(pattern, 'iu'));
+    return regexPatterns;
+  }
+
+  public async sendChamaai(instance: InstanceDto, remoteJid: string, msg: any) {
+    const content = this.getConversationMessage(msg.message);
+    const msgType = msg.messageType;
+    const find = await this.find(instance);
+    const url = find.url;
+    const token = find.token;
+    const waNumber = find.waNumber;
+    const answerByAudio = find.answerByAudio;
+
+    if (!content && msgType !== 'audioMessage') {
+      return;
+    }
+
+    let data;
+    let endpoint;
+
+    if (msgType === 'audioMessage') {
+      const downloadBase64 = await this.waMonitor.waInstances[instance.instanceName].getBase64FromMediaMessage({
+        message: {
+          ...msg,
+        },
+      });
+
+      const random = Math.random().toString(36).substring(7);
+      const nameFile = `${random}.ogg`;
+
+      const fileData = Buffer.from(downloadBase64.base64, 'base64');
+
+      const fileName = `${path.join(
+        this.waMonitor.waInstances[instance.instanceName].storePath,
+        'temp',
+        `${nameFile}`,
+      )}`;
+
+      writeFileSync(fileName, fileData, 'utf8');
+
+      const urlServer = this.configService.get<HttpServer>('SERVER').URL;
+
+      const url = `${urlServer}/store/temp/${nameFile}`;
+
+      data = {
+        waNumber: waNumber,
+        audioUrl: url,
+        queryNumber: remoteJid.split('@')[0],
+        answerByAudio: answerByAudio,
+      };
+      endpoint = 'processMessageAudio';
+    } else {
+      data = {
+        waNumber: waNumber,
+        question: content,
+        queryNumber: remoteJid.split('@')[0],
+        answerByAudio: answerByAudio,
+      };
+      endpoint = 'processMessageText';
+    }
+
+    const request = await axios.post(`${url}/${endpoint}`, data, {
+      headers: {
+        Authorization: `${token}`,
+      },
+    });
+
+    const answer = request.data?.answer;
+
+    const type = request.data?.type;
+
+    const characterCount = request.data?.characterCount;
+
+    if (answer) {
+      if (type === 'text') {
+        this.waMonitor.waInstances[instance.instanceName].textMessage({
+          number: remoteJid.split('@')[0],
+          options: {
+            delay: this.calculateTypingTime(answer) * 1000 || 1000,
+            presence: 'composing',
+            linkPreview: false,
+            quoted: {
+              key: msg.key,
+              message: msg.message,
+            },
+          },
+          textMessage: {
+            text: answer,
+          },
+        });
+      }
+
+      if (type === 'audio') {
+        this.waMonitor.waInstances[instance.instanceName].audioWhatsapp({
+          number: remoteJid.split('@')[0],
+          options: {
+            delay: characterCount ? this.convertToMilliseconds(characterCount) * 1000 || 1000 : 1000,
+            presence: 'recording',
+            encoding: true,
+          },
+          audioMessage: {
+            audio: answer,
+          },
+        });
+      }
+
+      if (this.getRegexPatterns().some((pattern) => pattern.test(answer))) {
+        this.waMonitor.waInstances[instance.instanceName].sendDataWebhook(Events.CHAMA_AI_ACTION, {
+          remoteJid: remoteJid,
+          message: msg,
+          answer: answer,
+          action: 'transfer',
+        });
+      }
+    }
+  }
+}
diff --git a/src/api/models/chat.model.ts b/src/api/models/chat.model.ts
index 9e713a13..3c6a8a46 100644
--- a/src/api/models/chat.model.ts
+++ b/src/api/models/chat.model.ts
@@ -7,6 +7,7 @@ export class ChatRaw {
   id?: string;
   owner: string;
   lastMsgTimestamp?: number;
+  lastAllMsgTimestamp?: number | Long.Long;
   labels?: string[];
 }
 
diff --git a/src/api/repository/message.repository.ts b/src/api/repository/message.repository.ts
index 9802bfae..d719de01 100644
--- a/src/api/repository/message.repository.ts
+++ b/src/api/repository/message.repository.ts
@@ -1,4 +1,5 @@
 import { opendirSync, readFileSync, rmSync } from 'fs';
+import { SortOrder } from 'mongoose';
 import { join } from 'path';
 
 import { ConfigService, StoreConf } from '../../config/env.config';
@@ -10,6 +11,7 @@ export class MessageQuery {
   select?: MessageRawSelect;
   where: MessageRaw;
   limit?: number;
+  sort?: { [key: string]: SortOrder };
 }
 
 export class MessageRepository extends Repository {
@@ -22,6 +24,10 @@ export class MessageRepository extends Repository {
   public buildQuery(query: MessageQuery): MessageQuery {
     for (const [o, p] of Object.entries(query?.where || {})) {
       if (typeof p === 'object' && p !== null && !Array.isArray(p)) {
+        if (o === 'messageTimestamp') {
+          this.logger.verbose("Don't touch the messageTimestamp in where clause");
+          continue;
+        }
         for (const [k, v] of Object.entries(p)) {
           query.where[`${o}.${k}`] = v;
         }
@@ -119,7 +125,7 @@ export class MessageRepository extends Repository {
         return await this.messageModel
           .find({ ...query.where })
           .select(query.select || {})
-          .sort({ messageTimestamp: -1 })
+          .sort(query?.sort ?? { messageTimestamp: -1 })
           .limit(query?.limit ?? 0);
       }
 
diff --git a/src/api/routes/index.router.ts b/src/api/routes/index.router.ts
index 3b26671f..c4f48ab7 100644
--- a/src/api/routes/index.router.ts
+++ b/src/api/routes/index.router.ts
@@ -6,6 +6,7 @@ import { authGuard } from '../guards/auth.guard';
 import { instanceExistsGuard, instanceLoggedGuard } from '../guards/instance.guard';
 import { ChamaaiRouter } from '../integrations/chamaai/routes/chamaai.router';
 import { ChatwootRouter } from '../integrations/chatwoot/routes/chatwoot.router';
+import { KwikRouter } from '../integrations/kwik/routes/kwik.router';
 import { RabbitmqRouter } from '../integrations/rabbitmq/routes/rabbitmq.router';
 import { SqsRouter } from '../integrations/sqs/routes/sqs.router';
 import { TypebotRouter } from '../integrations/typebot/routes/typebot.router';
@@ -63,6 +64,7 @@ router
   .use('/typebot', new TypebotRouter(...guards).router)
   .use('/proxy', new ProxyRouter(...guards).router)
   .use('/chamaai', new ChamaaiRouter(...guards).router)
-  .use('/label', new LabelRouter(...guards).router);
+  .use('/label', new LabelRouter(...guards).router)
+  .use('/kwik', new KwikRouter(...guards).router);
 
 export { HttpStatus, router };
diff --git a/src/api/server.module.ts b/src/api/server.module.ts
index 01560cb0..d6a335f3 100644
--- a/src/api/server.module.ts
+++ b/src/api/server.module.ts
@@ -17,6 +17,7 @@ import { ChamaaiService } from './integrations/chamaai/services/chamaai.service'
 import { ChatwootController } from './integrations/chatwoot/controllers/chatwoot.controller';
 import { ChatwootRepository } from './integrations/chatwoot/repository/chatwoot.repository';
 import { ChatwootService } from './integrations/chatwoot/services/chatwoot.service';
+import { KwikController } from './integrations/kwik/controllers/kwik.controller';
 import { RabbitmqController } from './integrations/rabbitmq/controllers/rabbitmq.controller';
 import { RabbitmqRepository } from './integrations/rabbitmq/repository/rabbitmq.repository';
 import { RabbitmqService } from './integrations/rabbitmq/services/rabbitmq.service';
@@ -182,5 +183,6 @@ export const sendMessageController = new SendMessageController(waMonitor);
 export const chatController = new ChatController(waMonitor);
 export const groupController = new GroupController(waMonitor);
 export const labelController = new LabelController(waMonitor);
+export const kwikController = new KwikController(waMonitor);
 
 logger.info('Module - ON');