diff --git a/.env.example b/.env.example
index d1695c94..83f581ce 100644
--- a/.env.example
+++ b/.env.example
@@ -151,6 +151,8 @@ CHATWOOT_ENABLED=false
 CHATWOOT_MESSAGE_READ=true
 # If you leave this option as true, when sending a message in Chatwoot, the client's last message will be marked as read on WhatsApp.
 CHATWOOT_MESSAGE_DELETE=true
+# If you leave this option as true, a contact will be created on Chatwoot to provide the QR Code and update messages about the instance.
+CHATWOOT_BOT_CONTACT=true
 # This db connection is used to import messages from whatsapp to chatwoot database
 CHATWOOT_IMPORT_DATABASE_CONNECTION_URI=postgresql://user:passwprd@host:5432/chatwoot?sslmode=disable
 CHATWOOT_IMPORT_PLACEHOLDER_MEDIA_MESSAGE=true
diff --git a/src/api/integrations/chatbot/chatwoot/services/chatwoot.service.ts b/src/api/integrations/chatbot/chatwoot/services/chatwoot.service.ts
index f32b3764..3e70b276 100644
--- a/src/api/integrations/chatbot/chatwoot/services/chatwoot.service.ts
+++ b/src/api/integrations/chatbot/chatwoot/services/chatwoot.service.ts
@@ -215,7 +215,13 @@ export class ChatwootService {
 
       inboxId = inbox.id;
     }
-    this.logger.log(`Inox created - inboxId: ${inboxId}`);
+    this.logger.log(`Inbox created - inboxId: ${inboxId}`);
+
+    if (!this.configService.get<Chatwoot>('CHATWOOT').BOT_CONTACT) {
+      this.logger.log('Chatwoot bot contact is disabled');
+
+      return true;
+    }
 
     this.logger.log('Creating chatwoot bot contact');
     const contact =
@@ -826,6 +832,12 @@ export class ChatwootService {
       return null;
     }
 
+    if (!this.configService.get<Chatwoot>('CHATWOOT').BOT_CONTACT) {
+      this.logger.log('Chatwoot bot contact is disabled');
+
+      return true;
+    }
+
     const contact = await this.findContact(instance, '123456');
 
     if (!contact) {
@@ -940,6 +952,12 @@ export class ChatwootService {
       return null;
     }
 
+    if (!this.configService.get<Chatwoot>('CHATWOOT').BOT_CONTACT) {
+      this.logger.log('Chatwoot bot contact is disabled');
+
+      return true;
+    }
+
     const contact = await this.findContact(instance, '123456');
 
     if (!contact) {
@@ -1159,7 +1177,9 @@ export class ChatwootService {
         return { message: 'bot' };
       }
 
-      if (chatId === '123456' && body.message_type === 'outgoing') {
+      const cwBotContact = this.configService.get<Chatwoot>('CHATWOOT').BOT_CONTACT;
+
+      if (cwBotContact && chatId === '123456' && body.message_type === 'outgoing') {
         const command = messageReceived.replace('/', '');
 
         if (command.includes('init') || command.includes('iniciar')) {
diff --git a/src/config/env.config.ts b/src/config/env.config.ts
index f3e3f0ae..64c0ea11 100644
--- a/src/config/env.config.ts
+++ b/src/config/env.config.ts
@@ -181,6 +181,7 @@ export type Chatwoot = {
   ENABLED: boolean;
   MESSAGE_DELETE: boolean;
   MESSAGE_READ: boolean;
+  BOT_CONTACT: boolean;
   IMPORT: {
     DATABASE: {
       CONNECTION: {
@@ -426,6 +427,7 @@ export class ConfigService {
         ENABLED: process.env?.CHATWOOT_ENABLED === 'true',
         MESSAGE_DELETE: process.env.CHATWOOT_MESSAGE_DELETE === 'true',
         MESSAGE_READ: process.env.CHATWOOT_MESSAGE_READ === 'true',
+        BOT_CONTACT: process.env.CHATWOOT_BOT_CONTACT === 'true',
         IMPORT: {
           DATABASE: {
             CONNECTION: {